HomeMy WebLinkAbout02-15-17 FA&C Committee Packet 1
OTAY WATER DISTRICT
FINANCE, ADMINISTRATION AND COMMUNICATIONS
COMMITTEE MEETING
and
SPECIAL MEETING OF THE BOARD OF DIRECTORS
2554 SWEETWATER SPRINGS BOULEVARD
SPRING VALLEY, CALIFORNIA
BOARDROOM
WEDNESDAY
February 15, 2017
12:00 P.M.
This is a District Committee meeting. This meeting is being posted as a special meeting
in order to comply with the Brown Act (Government Code Section §54954.2) in the event that
a quorum of the Board is present. Items will be deliberated, however, no formal board actions
will be taken at this meeting. The committee makes recommendations
to the full board for its consideration and formal action.
AGENDA
1. ROLL CALL
2. PUBLIC PARTICIPATION – OPPORTUNITY FOR MEMBERS OF THE PUBLIC TO
SPEAK TO THE BOARD ON ANY SUBJECT MATTER WITHIN THE BOARD'S JU-
RISDICTION BUT NOT AN ITEM ON TODAY'S AGENDA
DISCUSSION ITEMS
3. OTAY WATER DISTRICT 2017 LEGISLATIVE PROGRAM PRIORITIES (OTERO) [5
minutes]
4. ADOPT ORDINANCE NO. 561 AMENDING CHAPTER 6, SECTION 9.03,
ANNEXATIONS TO OR DETACHMENTS FROM THE DISTRICT THROUGH LAFCO;
SECTION 9.06, OTHER CONDITIONS OF ANNEXATION; AND ADDING SECTION
9.07, ANNEXATION OF TRIBAL LANDS; TO THE DISTRICT’S CODE OF
ORDINANCES (BLUMENFELD) [5 minutes]
5. AUTHORIZE AN AGREEMENT WITH CONCORD UTILITY SERVICES, INC. FOR
MASTER METER REGISTER AND METER CHANGE OUTS IN FISCAL YEAR 2017
AND INCREASE THE BUDGET FOR THE AUTOMATED METER READING
CHANGE OUT CAPITAL IMPROVEMENT PROGRAM PROJECT BY $200,000 FOR
THE LABOR ASSOCIATED WITH THE CHANGE OUT PROCESS (CAREY) [5
minutes]
6. ADOPT ORDINANCE NO. 562 AMENDING APPENDIX A WITH PROPOSED
CHANGES TO VARIOUS FEES AND CHARGES; AND SECTION 34, ISSUANCE
AND PAYMENT OF WATER BILLS; OF THE DISTRICT’S CODE OF ORDINANCES
(CAREY) [5 minutes]
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7. FISCAL YEAR 2017 MID-YEAR REPORT FOR THE DISTRICT’S FY2015-2018
STRATEGIC PLAN (SEGURA) [10 minutes]
8. ADJOURNMENT
BOARD MEMBERS ATTENDING:
Mark Robak, Chair
Mitch Thompson
All items appearing on this agenda, whether or not expressly listed for action, may be delib-
erated and may be subject to action by the Board.
The Agenda, and any attachments containing written information, are available at the Dis-
trict’s website at www.otaywater.gov. Written changes to any items to be considered at the
open meeting, or to any attachments, will be posted on the District’s website. Copies of the
Agenda and all attachments are also available through the District Secretary by contacting
her at (619) 670-2280.
If you have any disability which would require accommodation in order to enable you to par-
ticipate in this meeting, please call the District Secretary at 670-2280 at least 24 hours prior
to the meeting.
Certification of Posting
I certify that on February 10, 2017 I posted a copy of the foregoing agenda near the
regular meeting place of the Board of Directors of Otay Water District, said time being at least
24 hours in advance of the meeting of the Board of Directors (Government Code Section
§54954.2).
Executed at Spring Valley, California on February 10, 2017.
______/s/_ Susan Cruz, District Secretary _____
STAFF REPORT
TYPE MEETING: Regular Board
MEETING DATE: March 1, 2017
SUBMITTED BY:
Tenille M. Otero,
Communications Officer
PROJECT: Various DIV. NO. ALL
APPROVED BY:
Mark Watton, General Manager
SUBJECT: 2017 Legislative Program Priorities
GENERAL MANAGER’S RECOMMENDATION:
To present to the Board of Directors the 2017 Legislative Program
Priorities.
COMMITTEE ACTION:
See Attachment A.
PURPOSE:
To present to the Board of Directors the 2017 Legislative Program
priorities on issues affecting the District, which staff and
legislative advocates will proactively monitor and/or take action on
during the 2017 legislative session and throughout the year.
ANALYSIS:
Otay Water District maintains a set of legislative policy guidelines
to direct staff and legislative advocates on issues important to the
District. The legislative guidelines are updated annually and
presented to the Otay Water District’s Board of Directors for review,
comment, and adoption.
At the February 1, 2017 Board of Director’s meeting, the Board
adopted the 2017 Otay Water District Program Guidelines. The
guidelines will provide a useful framework for staff when evaluating
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the potential impact of state or federal legislation on the District,
protecting the District’s interests.
Through its adoption of the guidelines, the Board agreed with the
Finance, Administration, and Communications Committee that the
Legislative Guidelines is a comprehensive list. However, it has grown
over the years and has become quite an extensive list, which makes it
difficult to distinguish specific legislation or issues the District
is proactively reviewing or taking action on for the year. The Board
suggested that staff review the Legislative Guidelines list and
condense it into a separate list prioritizing the District’s “top 10”
or so priorities for the year.
Unfortunately, it is too early in the legislative session to know the
specifics on the bills as the deadline for bill introduction is
Friday, February 17, 2017. Typically, lobbyists and legislative staff
wait until the last couple of days leading up to the deadline, and
then hundreds of bills will be introduced. For now, Otay staff does
not know what the priority bills of interest will be, but will assess
them as they are introduced and monitor those bills/issues that will
affect the District throughout the year. Staff will also report to
the Board as necessary throughout the year to provide an update on
legislative issues affecting the District and if the District is
taking a position on specific issues. Attached you will find a list
of priority issues that District staff and/or the San Diego County
Water Authority is currently monitoring and/or may take a position
on.
FISCAL IMPACT: Joe Beachem, Chief Financial Officer
None.
LEGAL IMPACT:
None
Attachments: Attachment A – Committee Action
Attachment B – 2017 Legislative Program Priorities
ATTACHMENT A
SUBJECT/PROJECT:
2017 Legislative Program Priorities
COMMITTEE ACTION:
The Finance, Administration, and Communications Committee is scheduled
to review this item at the monthly Board meeting to be held on March
1, 2017. The attachment will be updated with notes from the
committee’s discussion.
Page 1 of 2
2017 Legislative Priorities
1. Monitor unfunded mandates in an effort to decrease the amount of unfunded mandates/regulations
that do not provide value to the public while increasing costs and diverting resources from the day-
to-day operations to ensure safe, reliable and cost effective water supplies. Examples of these
mandates/regulations include:
Meeting the ever-changing emissions requirements of the California Air Pollution Control
(APCD in San Diego). Consistently more difficult to operate equipment vital to provide drinking
water to the public.
State Water Resources Control Board Lead and Copper Testing in schools. Water agencies
already have strict testing requirements that ensure the water supplied to all customers, including
schools are in accordance with regulatory limits. Therefore, water agencies do not have the
appropriate jurisdiction to monitor what is taking place inside the schools because schools or
similar facilities have their own regulations outside of the District’s jurisdiction. This mandate
and communication to schools from the State increases costs and diverts resources that the
District needs to conduct additional tests and to manage community concerns outside of its
control.
National Pollutant Discharge Elimination System (NPDES), which regards drinking water
discharged into waterways as a contaminant does not change the operations, but increases the
documentation and administration required by each agency to manage, thus increasing costs and
resources to the District.
2. Conservation – District staff, along with the San Diego County Water Authority and other local
agencies, is closely monitoring developments at the State Water Regional Control Board, State
Department of Water Resources, and within the Legislature including any potential revisitation of
mandatory water-use restrictions resulting from implementation of drought emergency regulations to
determine whether Otay-legislative action may be necessary at a future point during 2017 on the
following:
Long-term water use efficiency – Likely to see several bills on this issue.
Process for development and implementation of emergency drought declarations and
regulations that recognizes variations among communities, regions, and counties with respect
to their abilities to withstand the impacts and effects of droughts, and ensures that any
temporary or permanent statutory or regulatory direction for improving water-use efficiency
to meet statutory or regulatory goals or standards is focused on regional achievement of
objectives rather than a one-size-fits-all approach.
3. Monitor and Support the Ocean Pollution Reduction Act (OPRA) II legislation. Development and
deployment of agreed legislation that accepts secondary equivalency for Point Loma wastewater
treatment plant. Preferred Alternative: Submit a modified permit application, commit to building
potable reuse and modify the Clean Water Act to allow for secondary equivalency.
4. Monitor and engage when appropriate to ensure funding from various propositions for local and
regional water-related projects and support continued funding of the Title XVI Water Reclamation
and Reuse Program including Water Reclamation and Reuse Projects, the WaterSMART Program,
and the Desalination and Water Purification Research Program.
Page 2 of 2
5. Increase and/or secure funding for projects and technologies that strengthen and enhance security
against terrorist acts or other criminal threats to water operation, services, facilities, or supplies for
District facilities including, but not limited to training and upgrades.
6. Monitor the water affordability and public goods charge on water. This is the issue related to a “tax”
on the water bill to finance low-income water rate assistance and operations and maintenance costs
associated with water supply and treatment facilities within disadvantaged communities.
7. Monitor Proposition 218 Reform. This is the constitutional amendment to address conservation-
pricing and low-income water rate assistance, and a statutory measure to address stormwater
charges.
8. Monitor the Water/Resources Bond. Two measures have been introduced – AB 18 and SB 5. These
are placeholders for discussions on a water bond for one of the 2018 ballots.
9. Monitor Assembly Bill 313 (Gray, Adam D) to overhaul California’s water management structure. It
proposes to restructure the administration and enforcement of water rights and the State Water
Project. Authority and enforcement over water rights would be moved from the State Water
Resources Control Board and housed under the Department of Water Resources (DWR) with
enforcement proceedings conducted separately by the Office of Administrative Hearings. DWR’s
current authority and water rights underlying the State Water Project would be transferred to a new
State Water Project Authority to eliminate the conflict of DWR both administering and enforcing
water rights while simultaneously possessing water rights of its own.
10. Monitor Cap and Trade. There is a potential plan outlined in the Governor’s proposed State Budget
to advance the cap/trade (greenhouse gas-reduction program) auction process in the coming year to
secure approximately $2.2 billion in auction revenues available for programs. The proposed State
Budget identifies a very small portion of that $2.2 billion for energy efficiency and water use
efficiency ($27.5 million).
11. Monitor the California WaterFix. There may be a bill or two that emerges on the WaterFix project.
The Legislature has indicated it will assert an oversight role by scheduling two informational
hearings on the project for February.
12. Monitor advancement of robust state funding opportunities through a general obligation bond
measure, or similar state funding instrument, to address outstanding state settlement obligations,
including Salton Sea restoration and implementation of the Quantification Settlement Agreement.
The Water Authority plans to sponsor this proposal and their approach requires extensive outreach to
other directly affected interests, and development of a broad coalition to advance a general
obligation bond funding approach.
STAFF REPORT
TYPE MEETING: Regular Board
MEETING DATE: March 1, 2017
SUBMITTED BY:
Jeanne Blumenfeld,
Attorney
PROJECT: Various DIV. NO. ALL
APPROVED BY:
Mark Watton, General Manager
SUBJECT: Adopt Ordinance No. 561 Amending Chapter 6, Section 9,
Annexations and Detachments, of the District’s Code of
Ordinances
GENERAL MANAGER’S RECOMMENDATION:
Adopt Ordinance No. 561 Amending Chapter 6, Section 9.03, Annexations
to or Detachments from the District Through LAFCO; Section 9.06,
Other Conditions of Annexation; and adding Section 9.07, Annexation
of Tribal Lands; to the District’s Code of Ordinances.
COMMITTEE ACTION:
See Attachment A.
PURPOSE:
To present for the Board’s consideration the adoption of proposed
amendments to Chapter 6, Section 9.03, Annexations to or Detachments
from the District through LAFCO; Section 9.06, Other Conditions of
Annexation; and the addition of Section 9.07, Annexation of Tribal
Lands; to the District’s Code of Ordinances to bring the District’s
policies in line with the County standards, and ensure that the
District acts in accordance with recent statutory changes on the
annexation of tribal lands.
ANALYSIS:
Annexation is the process of expanding existing territorial corporate
boundaries. Generally, it is a five-part process: (1) Pre-
application, (2) Application filing and processing, (3) LAFCO review
and consideration, (4) Protest proceedings, and (5) Final
Certification. The District’s Ordinance is concerned with the first
two steps of this process: pre-application and application filing and
processing.
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Once the first two steps have been completed, LAFCO considers the
benefits and detriments of the proposed annexation. An annexation
will not be complete until it has been certified by LAFCO’s executive
officer.
The proposed changes to the Ordinance are intended to clarify the
procedures used for the annexation of territory utilizing the Local
Agency Formation Commission (LAFCO). The San Diego Local Agency
Formation Commission (LAFCO) was established by State Law in 1963.
It is a regulatory agency with quasi-legislative authority. LAFCO’s
responsibilities include coordinating, directing, and overseeing
logical and timely changes to local governmental boundaries,
including the annexation and detachment of territory.
The existing Otay Annexation Ordinance, found in Chapter 6, Section 9
of the Otay Water District’s Code of Ordinances, was not updated to
reflect the re-writing of pertinent Government Code sections in 2000,
which updated the previous codes from 1985. The new policy updates
the law and details two methods by which owners desiring to annex
land to or to detach land from the District may proceed. They may:
(1) File a petition directly with LAFCO for the annexation or
detachment; or
(2) Request that the District file a petition with LAFCO for
the annexation or detachment. Any change through this
process is subject to the requirements of Government Code
sections 56000 et. seq.
The newly added portions of the Ordinance set forth the requirements
for a request by the owners and representatives of the annexing or
detaching land for the District to file a petition with LAFCO for
annexation or detachment. The Otay Water District’s Board of
Directors will make a determination as to whether the request is in
the best interests of the District. These interests, as set forth in
the Ordinance, include the existing planned water use, the water
needs of the area to be annexed, and Otay Water District’s future
plans.
The Otay Water District’s Board of Directors must consider any
request for annexation at the first meeting taking place at least 60
days after receipt the request and all required information. This
provides at least two months for the District to review and consider
the request.
If the District approves the request, it must promptly file an
application with the San Diego LAFCO, and cooperate with LAFCO to
ensure that the request is approved. The annexation is not complete
until it has been certified by LAFCO’s executive officer.
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Additonally, The California Water Code relating to the annexation of
tribal lands was amended in September 2016. The amendment added Water
Code section 71611.5, which provides that upon request of an Indian
tribe, subject to the conditions within the statute, a water District
shall provide water service to the tribal lands at substantially the
same terms applicable to customers of the District, as if the tribal
land had been annexed into the District. This amendment has been
added to the District’s ordinance as Section 9.07, Annexation of
Tribal Lands.
The statute requires that before the District provides water service
to a tribal territory, the Indian tribe must:
(1) Comply with all federal and tribal laws;
(2) Acquire all federal and tribal approvals necessary for the
provision of water service to tribal lands on substantially
the same terms as other customers; and
(3) Accept by agreement all District terms of paymentas if the
land was annexed into the District and into the service
area of any other public agency required for the provision
of water service.
In addition, Water Code section 71611.5(b) and the Ordinance require
that before the District provides water to an Indian Tribe’s lands an
agreement with the Tribal government must be entered into to assure,
among other things, payment for services and other charges from which
the tribal lands would otherwise be exempt. The Ordinance also
requires a waiver of sovereign immunity from the Tribe, so that the
Tribe may be sued under either California law or Federal law, in
either the Superior Court of California or the appropriate Federal
Court. These requirements protect the District’s interests in the
event of a a dispute between Otay Water District and the Tribal
government (an otherwise immune entity) and they provide a remedy
because there is an enforcement mechanism if payment for the water
provided is not forthcoming.
The fees to be paid to Otay by the area to be annexed remain
unchanged.
FISCAL IMPACT: Joe Beachem, Chief Financial Officer
None.
STRATEGIC GOAL:
To provide high quality and reliable water and wastewater services to
the customers of the Otay Water District, in a professional,
effective and efficient manner and maximize efficiency in providing
effective water services.
4
LEGAL IMPACT:
None.
Attachments: Attachment A – Committee Action
Attachment B – Ordinance No. 561
Attachment C – Proposed Chapter 6
ATTACHMENT A
SUBJECT/PROJECT:
Adopt Ordinance No. 561 Amending Chapter 6, Section 9,
Annexations and Detachments, of the District’s Code of
Ordinances
COMMITTEE ACTION:
The Finance Administration and Communications Committee is scheduled
to review this item on February 15, 2017. Attachment A will be
updated with notes from the committee’s discussion.
ORDINANCE NO. 561
AN ORDINANCE OF THE BOARD OF DIRECTORS OF THE OTAY
WATER DISTRICT AMENDING SECTION 9, ANNEXATIONS AND DETACHMENTS, OF THE
DISTRICT’S CODE OF ORDINANCES
BE IT ORDAINED by the Board of Directors of Otay Water District
that the District’s Code of Ordinances, Section 9, Annexations and
Detachments be amended as per Exhibit 1 (attached).
NOW, THEREFORE, BE IT RESOLVED that the new proposed Section 9
(Attachment C) of the Code of Ordinances shall become effective March 1,
2017.
PASSED, APPROVED, AND ADOPTED by the Board of Directors of the
Otay Water District at a regular meeting duly held this 1st day of March,
2017, by the following roll call vote:
AYES:
NOES:
ABSENT:
ABSTAIN:
________________________________
President
ATTEST:
_____________________________
District Secretary
ATTACHMENT B
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CHAPTER 6 MISCELLANEOUS ADMINISTRATION PROCEDURES
SECTION 9 ANNEXATIONS AND DETACHMENTS
9.01 REQUIREMENT OF ANNEXATION FOR SERVICE
Except as provided elsewhere in this Code, whenever
utility service is requested for land outside the boundaries
of an improvement district, the land to be serviced must
first be annexed to an improvement district(s). If the land
is located outside the boundaries of the District, the land
must also be annexed to the District.
9.02 ANNEXATIONS TO OR DETACHMENTS FROM IMPROVEMENTS DISTRICTS
An owner or owners of land within the District desiring
to annex to or detach land from an improvement district
within the District must file a petition for such proceeding
with the District. Annexation proceedings shall be con-
ducted pursuant to Chapter I (commencing with Section 72670)
of Part 11, Division 20 of the California Water Code.
Detachment or exclusion proceedings shall be conducted pur-
suant to Part 8.5 (commencing with Section 72080) of Divi-
s ion 20 of the California Water Code.
If the land proposed to be annexed is outside the boundaries
of the territory served by the Metropolitan Water District
of Southern California and the territory served by the San
Diego County Water Authority, and no local sources of water
are available to serve such land, the District will require
that the land be annexed to those entities as well.
9.03 ANNEXATIONS TO OR DETACHMENTS FROM THE DISTRICT THROUGH
LAFCO
An owner or owners desiring to annex land to or to
detach land from the District may either (i) file a petition
directly with the Local Agency Formation Commission (LAFCO)
for the annexation or detachment or (ii) request the
District to file the petition with LAFCO for such annexation
or detachment. Any such proceeding for annexation or
detachment, which is deemed a change of organization or
reorganization pursuant to the Cortese-Knox Local Government
Reorganization Act of 1985, shall be initiated, conducted
and completed pursuant to Title 6, Division 1 (commencing
with Section 56000) of the California Government Code.
By annexing to the District the owners and
representatives of the annexing land agree, on behalf of
themselves and all future owners and occupants of the
annexed lands, to comply with all laws, statutes, policies,
plans, conditions and requirements applicable to the
services provided by the District to such lands, including
EXHIBIT 1
9 -2
without limitation any conservation or local supply use
requirements.
1. Application Process Options
An owner or owners desiring to annex land to or to detach
land from the District may either
(i) file a petition directly with the Local Agency
Formation Commission (LAFCO) for the annexation
or detachment or
(ii) request the District file a petition with LAFCO
for such annexation or detachment. Any such
proceeding for annexation or detachment, which is
deemed a change of organization or reorganization
pursuant to the Cortese-Knox-Hertzberg Local
Government Reorganization Act of 2000, shall be
initiated, conducted and completed pursuant to
Title 6, Division 1 (commencing with Section
56000) of the California Government Code.
By annexing to the District the owners and representatives
of the annexing land agree, on behalf of themselves and all
future owners and occupants of the annexed lands, to comply
with all laws, statutes, policies, plans, conditions and
requirements applicable to the services provided by the
District to such lands, including without limitation any
conservation or local supply use requirements.
2. Board Approval Process for a request the District
file the LAFCO petition
a. The Board, or any standing committee of the Board
reviewing an annexation request will consider the
request at the next regular meeting taking place
no earlier than 60 days after the receipt by the
District of the request for the annexation and
all accompanying required information.
b. A request for annexation shall include:
(1) A legal description and a detailed map of
the area proposed to be annexed, clearly
indicating the metes and bounds of the area and
the gross and net acreage for the area with
sufficient documentation to support the gross and
net acreage specified;
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(2) A certificate from the assessor of the
county within which the area proposed to be
annexed is situated setting forth the assessed
valuation of each parcel included within the
area;
(3) Identification of the ownership of each
parcel included within the area proposed to be
annexed;
(4) For each parcel included in the area
proposed to be annexed, a description of:
The present use of each of the parcels
Existing or proposed development plans
An estimate of the total annual and peak
demands for water service, including an
estimate of the proportion of those demands
to be supplied by Otay Water District
Any infrastructure requirements for
servicing the proposed annexation area
A plan for implementing all current water
use efficiency and restrictions
All appropriate California Environmental
Quality Act (CEQA), and if applicable,
National Environmental Policy Act (NEPA)
documents
Payment of all applicable fees.
c. The Water District shall consider its current and
planned water supplies, the above-listed
information, whether annexing the property would
diminish the District’s ability to serve its
current obligations.
d. The Otay Water District will submit a petition to
LAFCO for annexation or detachment following
District approval of the request for annexation
or detachment and upon payment of all applicable
fees by the owners and representatives of the
annexing or detaching land.
9.04 FEES AND CHARGES FOR ANNEXATIONS OR DETACHMENTS
A petitioner requesting an annexation to or detachment
from the District or within the District shall pay the
following applicable fees and charges:
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A. Administrative Processing Fees
1. District Processing Fee. A District processing fee
(s ee Appendix A, Section 9 for fee) shall be paid to
the District for each annexation or detachment
proceeding, regardless of the number of parcels
involved, provided all parcels are included in one
proceeding. This fee shall constitute the "base
rate" on March 3, 1997. The base rate shall be
adjusted annually for fluctuations in the Consumer
Price Index (Urban Wage Earners and Clerical Workers
- Los Angeles) and subsequent cost-of-living
adjustment (COLA).
2 . A dditional Processing Fees or Charges. The peti-
tioner shall pay all processing fees and charges due
LAFCO, the State Board of Equalization and any other
applicable government agency.
3 . Concurrent Annexations to or Detachments from the
District and an Existing Improvement District. No
additional processing costs or fees will be
charged to a petitioner for an annexation to or
detachment from an existing improvement district
when the proceeding is part of an annexation to or
detachment from the District.
4 . Payment of Fees and Charges. The District
processing f ees and charges shall be paid to the
District at the time the petition for such
proceeding is filed. Where a petition is filed
with LAFCO, the District shall notify LAFCO that
payment of all required fees and charges to the
District shall be a condition for District
approval of the annexation or detachment.
B. Water Annexation Fees. The annexation fee (s ee
Appendix A, Section 9) shall constitute the "base
rate" on October 1, 2014). The base rate shall be
adjusted quarterly for fluctuations in construction
costs, as measured by the Engineering News Record
Construction Cost Index for the Los Angeles Region.
The ENR Construction Cost Index of 10,739.43 on June
1, 2014 shall be deemed the "base index." The
adjustment shall be in an amount equal to the
percentage change in the ENR Construction Cost Index
from the base index for the period from June 1, 2014
to the date of payment.
1. No water annexation fee shall be required for
existing and future agricultural water service
furnished by the District under the COMMERCIAL
AGRICULTURAL category of Section 25 of the Code.
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2. Non-permanent irrigation water service furnished by
the District under Section 30 of the Code shall be
available without payment of a water annexation fee.
3. Open Space to be Annexed. Open space lands shall
not be excluded from annexations of land to a
water improvement district.
4. Water Meter Type Exclusions. Annexation fees
shall be collected on all water meters sold except
for temporary water meters, water tank truck
meters, nonpermanent irrigation water meters and
outside user meters, all as defined elsewhere in
this Code.
5. Effective Date. Annexation fees shall be col-
lected on all lands annexing into the Otay Water
District boundaries on or after March 5, 1997.
6. Basis for Determination. For annexations of land
into the Otay Water District boundaries, the
petitioner shall pay an annexation fee. The fee
shall be paid at the time of petition to be annexed.
There shall be no water annexation fee charged for
parcels already within District boundaries that are
applying to be annexed into a water ID.
For permanent water meters, except for commercial
agricultural meters, the annexation fee shall be
determined on the basis of the demand to be placed
on the District-wide water system. The fee will be
determined on the basis of the size of the water
meter required, as set forth in Section 27 of the
Code. The fee shall be determined by multiplying
the demand factor for the meter size, as set forth
in Section 28 of the Code, by the annexation fee per
EDU. See Appendix A, Section 9 for fees.
C. Sewer Annexation Fees
1. Improvement District Annexation. All annexation
for sewer service shall be into Improvement
District No. 18 on or after December 16, 1998.
2. Open Space to be Annexed. Open space lands shall
not be excluded from annexations of land to a
sewer improvement district.
3. Effective Date. Annexation fees shall be
collected on all lands annexing to a sewer
improvement district on or after December 16,
1998.
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4. Basis for Determination. For annexations of land
to a sewer improvement district within the Dis-
trict, the petitioner shall pay an annexation fee.
The fee shall be determined on the basis of the
demand to be placed on the District sewer system.
The fee shall be paid at the time of sewer service
connection request or General Manager's approval
of plans, whichever occurs earlier. The extent of
the demand will be determined on the basis of each
equivalent dwelling unit (EDU) of service which is
to be connected to the District sewer system. The
number of EDUs prescribed in Section 53 of the
Code shall be the basis for computation of the
amount of the annexation fee. The fee will be
determined by multiplying the number of EDUs by
the annexation fee per EDU. S ee Appendix A,
Section 9 for fees.
This annexation fee shall constitute the "base
rate" on October 1, 2014. The base rate shall be
adjusted quarterly for fluctuations in
construction costs as measured by the Engineering
News Record Construction Cost Index for the Los
Angeles Region. The ENR Construction Cost Index
of 10,739.43 (as of June 1, 2014) shall be deemed
the "base index." The adjustment shall be in an
amount equal to the percentage change in the ENR
Construction Cost Index from the base index for
the period from June 1, 2014 to the date of
payment.
D. Detachment Fees
For each detachment of land from an improvement
district, the petitioner shall pay such fees as
the General Manager determines are appropriate for
the detachment. Determinations shall be made by
the General Manager on a case-by-case basis.
9.05 TAXATION OF PROPERTY AFTER ANNEXATION TO IMPROVEMENT
DISTRICT
Where property is annexed by a petitioner, other than a
tax-exempt agency, the property in the annexed area shall be
subject to taxation after the annexation thereof for the
purposes of the improvement district, including the payment
of principal and interest on bonds and other obligations of
the improvement district authorized and outstanding at the
time of the annexation. The Board of Directors shall
provide as a condition of the annexation that the annexed
area shall be subject to taxation as if the property had
always been a part of the improvement district.
9.06 OTHER CONDITIONS OF ANNEXATION
9 -7
1. By annexing to the District the owners and
representatives of the annexing land agree, on
behalf of themselves and all future owners and
occupants of the annexed lands, to comply with all
laws, statutes, policies, plans, conditions and
requirements applicable to the services provided
by the District to such lands, including without
limitation any conservation or local supply use
requirements.
2. Proposals which create an unannexed area entirely
surrounded by an annexed area shall not be
approved unless the Board determines that the
Water District’s interests will not be adversely
affected by the existence of the encompassed
area.
3. An annexed area shall be subject to all
applicable water use efficiency guidelines.
9.07 ANNEXATION OF TRIBAL LANDS
Annexation of Tribal Lands may be approved where an
agreement with the Tribal government to assure
implementation and annexation conditions and requirements
has been signed, in accordance with Water Code section
71611.5(b). The agreement shall include, among other items,
payment to the Water Authority in lieu of taxes,
assessments, and other charges from which the tribal lands
would otherwise be exempt, and a tribal government waiver
of sovereign immunity from suit for the purposes of
enforcement of the contractual agreement. The waiver of
sovereign immunity from suit for the purposes of
enforcement of the contractual agreement shall specify that
suit shall proceed in either the Superior Court of the
State of California, or the proper jurisdiction of the
Federal Court, whichever is proper, and be subject to
California and/or Federal law.
9 -1
CHAPTER 6 MISCELLANEOUS ADMINISTRATION PROCEDURES
SECTION 9 ANNEXATIONS AND DETACHMENTS
9.01 REQUIREMENT OF ANNEXATION FOR SERVICE
Except as provided elsewhere in this Code, whenever
utility service is requested for land outside the boundaries
of an improvement district, the land to be serviced must
first be annexed to an improvement district(s). If the land
is located outside the boundaries of the District, the land
must also be annexed to the District.
9.02 ANNEXATIONS TO OR DETACHMENTS FROM IMPROVEMENTS DISTRICTS
An owner or owners of land within the District desiring
to annex to or detach land from an improvement district
within the District must file a petition for such proceeding
with the District. Annexation proceedings shall be con-
ducted pursuant to Chapter I (commencing with Section 72670)
of Part 11, Division 20 of the California Water Code.
Detachment or exclusion proceedings shall be conducted pur-
suant to Part 8.5 (commencing with Section 72080) of
Division 20 of the California Water Code.
If the land proposed to be annexed is outside the boundaries
of the territory served by the Metropolitan Water District
of Southern California and the territory served by the San
Diego County Water Authority, and no local sources of water
are available to serve such land, the District will require
that the land be annexed to those entities as well.
9.03 ANNEXATIONS TO OR DETACHMENTS FROM THE DISTRICT THROUGH
LAFCO
1. Application Process Options
An owner or owners desiring to annex land to or to detach
land from the District may either
(i) file a petition directly with the Local Agency
Formation Commission (LAFCO) for the annexation
or detachment or
(ii) request the District file a petition with LAFCO
for such annexation or detachment. Any such
proceeding for annexation or detachment, which is
deemed a change of organization or reorganization
pursuant to the Cortese-Knox-Hertzberg Local
Government Reorganization Act of 2000, shall be
initiated, conducted and completed pursuant to
Title 6, Division 1 (commencing with Section
ATTACHMENT C
9 -2
56000) of the California Government Code.
By annexing to the District the owners and representatives
of the annexing land agree, on behalf of themselves and all
future owners and occupants of the annexed lands, to comply
with all laws, statutes, policies, plans, conditions and
requirements applicable to the services provided by the
District to such lands, including without limitation any
conservation or local supply use requirements.
2. Board Approval Process for a request the District
file the LAFCO petition
a. The Board, or any standing committee of the Board
reviewing an annexation request will consider the
request at the next regular meeting taking place
no earlier than 60 days after the receipt by the
District of the request for the annexation and
all accompanying required information.
b. A request for annexation shall include:
(1) A legal description and a detailed map of
the area proposed to be annexed, clearly
indicating the metes and bounds of the area and
the gross and net acreage for the area with
sufficient documentation to support the gross and
net acreage specified;
(2) A certificate from the assessor of the
county within which the area proposed to be
annexed is situated setting forth the assessed
valuation of each parcel included within the
area;
(3) Identification of the ownership of each
parcel included within the area proposed to be
annexed;
(4) For each parcel included in the area
proposed to be annexed, a description of:
The present use of each of the parcels
Existing or proposed development plans
An estimate of the total annual and peak
demands for water service, including an
estimate of the proportion of those demands
to be supplied by Otay Water District
9 -3
Any infrastructure requirements for
servicing the proposed annexation area
A plan for implementing all current water
use efficiency and restrictions
All appropriate California Environmental
Quality Act (CEQA), and if applicable,
National Environmental Policy Act (NEPA)
documents
Payment of all applicable fees.
c. The Water District shall consider its current and
planned water supplies, the above-listed
information, whether annexing the property would
diminish the District’s ability to serve its
current obligations.
d. The Otay Water District will submit a petition to
LAFCO for annexation or detachment following
District approval of the request for annexation
or detachment and upon payment of all applicable
fees by the owners and representatives of the
annexing or detaching land.
9.04 FEES AND CHARGES FOR ANNEXATIONS OR DETACHMENTS
A petitioner requesting an annexation to or detachment
from the District or within the District shall pay the
following applicable fees and charges:
A. Administrative Processing Fees
1. District Processing Fee. A District processing fee
(s ee Appendix A, Section 9 for fee) shall be paid to
the District for each annexation or detachment
proceeding, regardless of the number of parcels
involved, provided all parcels are included in one
proceeding. This fee shall constitute the "base
rate" on March 3, 1997. The base rate shall be
adjusted annually for fluctuations in the Consumer
Price Index (Urban Wage Earners and Clerical Workers
- Los Angeles) and subsequent cost-of-living
adjustment (COLA).
2 . Additional Processing Fees or Charges. The peti-
tioner shall pay all processing fees and charges due
LAFCO, the State Board of Equalization and any other
applicable government agency.
3 . Concurrent Annexations to or Detachments from the
District and an Existing Improvement District. No
9 -4
additional processing costs or fees will be
charged to a petitioner for an annexation to or
detachment from an existing improvement district
when the proceeding is part of an annexation to or
detachment from the District.
4 . Payment of Fees and Charges. The District
processing f ees and charges shall be paid to the
District at the time the petition for such
proceeding is filed. Where a petition is filed
with LAFCO, the District shall notify LAFCO that
payment of all required fees and charges to the
District shall be a condition for District
approval of the annexation or detachment.
B. Water Annexation Fees. The annexation fee (s ee
Appendix A, Section 9) shall constitute the "base
rate" on October 1, 2014). The base rate shall be
adjusted quarterly for fluctuations in construction
costs, as measured by the Engineering News Record
Construction Cost Index for the Los Angeles Region.
The ENR Construction Cost Index of 10,739.43 on June
1, 2014 shall be deemed the "base index." The
adjustment shall be in an amount equal to the
percentage change in the ENR Construction Cost Index
from the base index for the period from June 1, 2014
to the date of payment.
1. No water annexation fee shall be required for
existing and future agricultural water service
furnished by the District under the COMMERCIAL
AGRICULTURAL category of Section 25 of the Code.
2. Non-permanent irrigation water service furnished by
the District under Section 30 of the Code shall be
available without payment of a water annexation fee.
3. Open Space to be Annexed. Open space lands shall
not be excluded from annexations of land to a
water improvement district.
4. Water Meter Type Exclusions. Annexation fees
shall be collected on all water meters sold except
for temporary water meters, water tank truck
meters, nonpermanent irrigation water meters and
outside user meters, all as defined elsewhere in
this Code.
5. Effective Date. Annexation fees shall be col-
lected on all lands annexing into the Otay Water
District boundaries on or after March 5, 1997.
6. Basis for Determination. For annexations of land
into the Otay Water District boundaries, the
9 -5
petitioner shall pay an annexation fee. The fee
shall be paid at the time of petition to be annexed.
There shall be no water annexation fee charged for
parcels already within District boundaries that are
applying to be annexed into a water ID.
For permanent water meters, except for commercial
agricultural meters, the annexation fee shall be
determined on the basis of the demand to be placed
on the District-wide water system. The fee will be
determined on the basis of the size of the water
meter required, as set forth in Section 27 of the
Code. The fee shall be determined by multiplying
the demand factor for the meter size, as set forth
in Section 28 of the Code, by the annexation fee per
EDU. See Appendix A, Section 9 for fees.
C. Sewer Annexation Fees
1. Improvement District Annexation. All annexation
for sewer service shall be into Improvement
District No. 18 on or after December 16, 1998.
2. Open Space to be Annexed. Open space lands shall
not be excluded from annexations of land to a
sewer improvement district.
3. Effective Date. Annexation fees shall be
collected on all lands annexing to a sewer
improvement district on or after December 16,
1998.
4. Basis for Determination. For annexations of land
to a sewer improvement district within the Dis-
trict, the petitioner shall pay an annexation fee.
The fee shall be determined on the basis of the
demand to be placed on the District sewer system.
The fee shall be paid at the time of sewer service
connection request or General Manager's approval
of plans, whichever occurs earlier. The extent of
the demand will be determined on the basis of each
equivalent dwelling unit (EDU) of service which is
to be connected to the District sewer system. The
number of EDUs prescribed in Section 53 of the
Code shall be the basis for computation of the
amount of the annexation fee. The fee will be
determined by multiplying the number of EDUs by
the annexation fee per EDU. S ee Appendix A,
Section 9 for fees.
This annexation fee shall constitute the "base
rate" on October 1, 2014. The base rate shall be
adjusted quarterly for fluctuations in
construction costs as measured by the Engineering
9 -6
News Record Construction Cost Index for the Los
Angeles Region. The ENR Construction Cost Index
of 10,739.43 (as of June 1, 2014) shall be deemed
the "base index." The adjustment shall be in an
amount equal to the percentage change in the ENR
Construction Cost Index from the base index for
the period from June 1, 2014 to the date of
payment.
D. Detachment Fees
For each detachment of land from an improvement
district, the petitioner shall pay such fees as
the General Manager determines are appropriate for
the detachment. Determinations shall be made by
the General Manager on a case-by-case basis.
9.05 TAXATION OF PROPERTY AFTER ANNEXATION TO IMPROVEMENT
DISTRICT
Where property is annexed by a petitioner, other than a
tax-exempt agency, the property in the annexed area shall be
subject to taxation after the annexation thereof for the
purposes of the improvement district, including the payment
of principal and interest on bonds and other obligations of
the improvement district authorized and outstanding at the
time of the annexation. The Board of Directors shall
provide as a condition of the annexation that the annexed
area shall be subject to taxation as if the property had
always been a part of the improvement district.
9.06 OTHER CONDITIONS OF ANNEXATION
1. By annexing to the District the owners and
representatives of the annexing land agree, on
behalf of themselves and all future owners and
occupants of the annexed lands, to comply with all
laws, statutes, policies, plans, conditions and
requirements applicable to the services provided
by the District to such lands, including without
limitation any conservation or local supply use
requirements.
2. Proposals which create an unannexed area entirely
surrounded by an annexed area shall not be
approved unless the Board determines that the
Water District’s interests will not be adversely
affected by the existence of the encompassed
area.
3. An annexed area shall be subject to all
applicable water use efficiency guidelines.
9 -7
9.07 ANNEXATION OF TRIBAL LANDS
Annexation of Tribal Lands may be approved where an
agreement with the Tribal government to assure
implementation and annexation conditions and requirements
has been signed, in accordance with Water Code section
71611.5(b). The agreement shall include, among other items,
payment to the Water Authority in lieu of taxes,
assessments, and other charges from which the tribal lands
would otherwise be exempt, and a tribal government waiver
of sovereign immunity from suit for the purposes of
enforcement of the contractual agreement. The waiver of
sovereign immunity from suit for the purposes of
enforcement of the contractual agreement shall specify that
suit shall proceed in either the Superior Court of the
State of California, or the proper jurisdiction of the
Federal Court, whichever is proper, and be subject to
California and/or Federal law.
1
STAFF REPORT
TYPE MEETING: Regular Board
MEETING DATE: March 1, 2017
SUBMITTED BY:
Andrea Carey,
Customer Service Manager
PROJECT: DIV. NO. All
APPROVED BY:
Joseph R. Beachem, Chief Financial Officer
German Alvarez, Assistant General Manager
Mark Watton, General Manager
SUBJECT: Authorize an Agreement with Concord Utility Services, Inc. for
Master Meter Register and Meter Change Outs in Fiscal Year
2017 and Increase the Budget for the Automated Meter Reading
Change Out Capital Improvement Program Project by $200,000
GENERAL MANAGER’S RECOMMENDATION:
That the Board authorize the General Manager to negotiate and enter
into an agreement with Concord Utility Services, Inc. for Master
Meter register and meter change outs in fiscal year 2017 and increase
the budget for the Automated Meter Reading (AMR) Change Out Capital
Improvement Program (CIP) project by $200,000 for the labor
associated with the change out process.
COMMITTEE ACTION:
See Attachment A.
PURPOSE:
To authorize the General Manager to negotiate and enter into an
agreement with Concord Utility Services, Inc. to complete the Master
Meter register and meter change outs in fiscal year 2017 and increase
the budget for the AMR CIP project by $200,000 for the labor
associated with the change out process.
2
ANALYSIS:
On January 4, 2017, the Board authorized the creation of an AMR
Change Out CIP project to begin in the current fiscal year, due to an
increase in the number of automated reading failures in the meters
purchased in 2006. Staff recommended changing out all the registers
(approximately 8,000) and the 500 meters purchased in that year.
During the January presentation to the Board, staff noted that it
would be bringing a separate staff report back for the contract
associated with the installation services and a corresponding request
to increase the CIP for the labor costs associated with the change
outs. Staff has identified over $200,000 in savings on other CIP
projects so while the AMR Change Out CIP will be increasing, the
overall CIP budget will remain the same.
Staff issued a bid request through its online solicitation portal,
BidSync. The District received five responses and all were evaluated
on firm qualifications, references and price. The companies and
their prices are in the table below.
Company Total Price
Concord Utility Services, Inc. $198,860
Falcon Construction Co. $229,900
American Pipeline Services $462,250
Professional Meters, Inc. $523,500
CHI Construction $1,232,150
During the evaluation, Concord Utility Services, Inc. ranked highest
in all areas. Concord has been in business for ten years and its
core business is meter installations of all sizes. The company is
headquartered in Murrieta, California and has approximately 50
employees. Concord was the only company that provided three
references where the work performed was exclusively related to meter
change outs. Staff contacted each reference which included Rancho
California Water District, the City of Victorville and Cucamonga
Valley Water District. All rated Concord excellent in job
performance and stated they would use Concord again for similar
projects.
The contractor is expected to begin change outs in mid-March and will
have a crew of four to six people working daily to complete the
project within the two month time frame requested by the District.
FISCAL IMPACT: Joe Beachem, Chief Financial Officer
This action increases the Capital Improvement Project AMR Change Out
program budget by $200,000 for fiscal year 2017. While this
expenditure was not incorporated into the planned rates, the District
3
has sufficient financial flexibility to fund this program earlier
than anticipated. Staff has identified over $200,000 in savings on
other CIP projects this year which will be transferred to cover the
costs of the increase to this CIP.
STRATEGIC GOAL:
Improve and streamline meter related processes.
LEGAL IMPACT:
None.
Attachments:
Attachment A - Committee Action
4
ATTACHMENT A
SUBJECT/PROJECT:
Authorize an Agreement with Concord Utility Services, Inc.
for Master Meter Register and Meter Change Outs in Fiscal
Year 2017 and Increase the Budget for the Automated Meter
Reading Change Out Capital Improvement Program Project by
$200,000
COMMITTEE ACTION:
The Finance, Administration and Communications Committee supported
staff’s recommendation to the Board to authorize the General Manager
to negotiate and enter into an agreement with Concord Utility
Services, Inc. for Master Meter register and meter change outs in
fiscal year 2017 and increase the budget for the Automated Meter
Reading (AMR) Change Out Capital Improvement Program (CIP) project by
$200,000 for the labor associated with the change out process.
NOTE:
The “Committee Action” is written in anticipation of the Committee
moving the item forward for board approval. This report will be sent
to the Board as a committee approved item, or modified to reflect any
discussion or changes as directed from the committee prior to
presentation to the full board.
STAFF REPORT
TYPE MEETING: Regular Board
MEETING DATE: March 1, 2017
SUBMITTED BY:
Andrea Carey,
Customer Service Manager
PROJECT: DIV. NO. All
APPROVED BY:
Joseph R. Beachem, Chief Financial Officer
German Alvarez, Assistant General Manager
Mark Watton, General Manager
SUBJECT: Adopt Ordinance No. 562 Amending Appendix A with the Proposed
Changes to Various Fees and Charges and Amending Section 34
Issuance and Payment of Water Bills of the District’s Code of
Ordinances
GENERAL MANAGER’S RECOMMENDATION:
That the Board adopt Ordinance No. 562 amending Appendix A with the
proposed changes to various fees and charges and amending Section 34
Issuance and Payment of Water Bills of the District’s Code of
Ordinances.
COMMITTEE ACTION:
See Attachment A.
PURPOSE:
To present to the Board the proposed changes to various fees and
charges in Appendix A and amending Section 34 of the District’s Code
of Ordinances.
ANALYSIS:
Periodically, the District analyzes fees to ensure all costs are
recovered by the individual benefiting from the service performed.
2
Staff has recently completed a cost analysis of various fees outlined
in Appendix A.
For each fee, staff determined the time spent on the activity.
Various staff members were consulted to determine the average time
spent completing each task in the field as well as any time spent in
the office that was directly related to completing each task. In
addition, payroll personnel were asked to provide fully loaded labor
rates. Using these labor rates and the average time spent to
complete a specific task, staff then determined the overall cost
required to provide each service. To ensure financial equity to all
rate payers, staff is recommending changes to the following fees
effective April 1, 2017, as shown in the table below.
Code
Numbers Item Current
Fees
Proposed
Fees
23.04 Backflow Certification
Third Notification ‐ hand delivered New 45.00
Reconnection (if test performed with technician
present) 50.00 150.00
31.03 A.4. Temporary Meter Install & Removal
3/4"‐4" (on hydrant) 128.00 150.00
4"‐6" 128.00 806.00
8"‐10"* 128.00 Actual Cost
31.03 A.5. Temporary Meter Move Fee ‐ includes backflow
certification
3/4"‐4" (on hydrant) 64.00 150.00
4"‐6" 64.00 806.00
8"‐10"* 64.00 Actual Cost
34.02 G.3. (a) Meter “Turn‐on” Charge – regular hours (lock and
unlock fee) 35.00 50.00
34.02 G.3. (b) Meter “Turn‐on” Charge ‐ after hours (unlock fee) 65.00 Delete
34.02 G.1. (d) Delinquency Tag (contact fee) 10.00 15.00
72.04 A.1. Locking or Removing Damaged or Tampered Meters
Pull and Reset Meter 3/4"‐2" 170.00 200.00
Broken Curb Stop or Tabs 3/4"‐1" 192.00 Actual Cost
If Customer uses a Jumper 3/4"‐1" 149.00 Actual Cost
Broken Lock/Locking Device 3/4"‐1" 56.00 68.00
Cap Locked (Welded) 3/4"‐1" 158.00 Delete
Broken Curb Stop or Tabs 1.5"‐2" 265.00 Actual Cost
Pull and Reset Meter 3"* 351.00 Actual Cost
Pull and Reset Meter 4"* 454.00 Actual Cost
Pull and Reset Meter 6"* 454.00 Actual Cost
Pull and Reset Meter 8”* 600.00 Actual Cost
Pull and Reset Meter 10” 600.00 Actual Cost
*These fees have never been assessed but will be kept in Appendix A to ensure the
District is reimbursed should the situation arise.
3
The fees above are assessed to the customer’s water account after the
work is performed. Staff has consulted with the District’s General
Counsel who confirmed these fees are not subject to Proposition 218
noticing requirements.
Lock Fees
The most common fee assessed on this list is the “Meter Turn-on
Charge.” This fee is charged to customers that have their service
disconnected for non-payment. The District locks approximately 300
meters per month. In order to determine the appropriate fee for
disconnection and reconnection due to non-payment, staff analyzed the
costs associated with locking and unlocking an account. Prior to
locking a meter, Customer Service staff reviews each account on the
day’s lock list. The final list is then sent to the meter reading
team. A meter reader then goes to each property to turn off service
and place a lock on the meter with a tag stating the service has been
interrupted and to call the office. The lock process takes
approximately 15 minutes per account. To unlock the meter the
customer must pay the past due amount. A Customer Service
Representative verifies payments made throughout the day to locked
accounts and creates a service order to unlock those paid accounts.
The meter reading team then returns to the property to unlock the
meter. The unlock process takes approximately 20 minutes per
account. Based on the average time of 35 minutes per account and the
labor cost, staff is proposing an increase from $35.00 to $50.00.
This fee was last updated in September 2009. Staff has done a survey
of neighboring agencies and lock fees that are shown in the table
below.
Water Agency Lock Fee
Padre Dam Municipal Water District $60
Helix Water District $44
Sweetwater Authority $50
Poway Municipal $54
City of San Diego $55
Although not required by law, the District will be notifying all
customers in March, via a message on their water bill, of the lock
fee increase.
Staff also proposes an increase of the delinquency tag fee from
$10.00 to $15.00. This is not common practice as notices are now
emailed and mailed. However, staff would like to keep this fee in
Appendix A to ensure the District is reimbursed on the rare occasion
a notice is hand delivered.
4
Backflow Fees
Staff is proposing the addition of a fee for hand-delivering a
backflow shut-off notice. Backflow devices must be tested on an
annual basis and test reports must be submitted within the due date
supplied to the customer. Notices advising the customer of the
upcoming due date are mailed 30 days prior. If a test is not
submitted, a second notice is mailed giving 14 days to complete the
test. At the end of the 14 day period a third notice is mailed with
notification on pending disconnection. In addition, staff hand
delivers a notice to the site. This hand-delivered notice is to
ensure the onsite Manager is aware of the pending disconnection and
can take the necessary steps to bring the backflow device into
compliance. Although, this can be a time consuming and costly step
for the District, it has proven highly effective in minimizing
disconnections. The new fee will offset the costs associated with
this field visit.
Temporary Meter Fees
Temporary meters are meters used for construction purposes. The
majority of these are 2½” meters attached to District fire hydrants
(see photo on page 5). Staff proposes an increase from $128.00 to
$150.00. Each temporary meter requires a backflow device to be
tested and installed at the time the meter is set. Historically, the
charge to move a temporary meter has been half of the installation
fee which also includes the cost of the future removal. However, the
time involved with moving a temporary meter is the same as the
initial installation and future removal. The proposed fee changes
reflect this and would charge the same fee whether a temporary meter
is installed for the first time or moved from one hydrant to another.
On occasion, developers require a larger flow of water and must use a
regular 4” or 6” meter (see photo on page 5). The installation of
these meters is much more involved and requires two staff members.
Staff is proposing a separate fee for installing these meters. Once
again, the staff time for moving one of these meters is equal to the
installation and future removal time therefore, fees are proposed to
be the same for each occurrence.
5
6’’ temporary meter installed for
construction purposes.
Standard 2½’’ temporary meter attached to
hydrant for construction purposes.
6
Fees Removed
Staff is proposing the removal of two fees on this list: 1) Meter
“Turn-On” Charge - after regular business hours and 2) Cap Locked
(Welded) ¾”-1”. Customers are only unlocked between the District’s
normal business hours of 8am-5pm. Should a customer make a payment
after 5pm, they are advised that service will be restored the next
business morning. In rare instances, management may approve service
restoration after hours or on weekends but these are special
situations. The Cap Locked (Welded) is not something the District
uses any longer.
FISCAL IMPACT: Joe Beachem, Chief Financial Officer
Based on the average number of occurrences for each fee, staff
estimates an increase of approximately $75,000 in annual revenue.
The proposed fee changes reflect the current labor rates and time
involved for each task. Updating these fees help to ensure the
financial equity of all rate payers as the fees are only charged to
those customers that require these services.
STRATEGIC GOAL:
This revenue source will help the District meet its fiscal
responsibility to its ratepayers.
LEGAL IMPACT:
None.
Attachments:
Attachment A – Committee Action Form
Attachment B - Ordinance No. 562
Exhibit 1 – Appendix A Strike-through
Exhibit 2 – Section 34 Strike-through
Attachment C – Appendix A Proposed
Attachment D – Section 34 Proposed
ATTACHMENT A
SUBJECT/PROJECT:
Adopt Ordinance No. 562 Amending Appendix A with the
Proposed Changes to Various Fees and Charges and Amending
Section 34 Issuance and Payment of Water Bills of the
District’s Code of Ordinances
COMMITTEE ACTION:
That the Finance, Administration and Communications Committee
recommend that the Board adopt Ordinance No. 562 amending Appendix A
with the proposed changes to various fees and charges and amending
Section 34 Issuance and Payment of Water Bills of the District’s Code
of Ordinances.
NOTE:
The “Committee Action” is written in anticipation of the Committee
moving the item forward for board approval. This report will be sent
to the Board as a committee approved item, or modified to reflect any
discussion or changes as directed from the committee prior to
presentation to the full board.
1
ORDINANCE NO. 562
AN ORDINANCE OF THE BOARD OF DIRECTORS OF
THE OTAY WATER DISTRICT
AMENDING APPENDIX A AND SECTION 34
ISSUANCE AND PAYMENT OF WATER BILLS
OF THE DISTRICT’S CODE OF ORDINANCES
BE IT ORDAINED by the Board of Directors of Otay Water
District that the District’s Code of Ordinances Appendix A and
Section 34 Issuance and Payment of Water Bills be amended as per
Exhibit 1 and Exhibit 2 to this ordinance.
NOW, THEREFORE, BE IT RESOLVED that the new proposed
Appendix A (Attachment C) and Section 34 Issuance and Payment of
Water Bills (Attachment D) of the Code of Ordinances shall
become effective April 1, 2017.
PASSED, APPROVED AND ADOPTED by the Board of Directors of
the Otay Water District at a regular meeting duly held this 1st
day of March 2017, by the following roll call vote:
AYES:
NOES:
ABSENT:
ABSTAIN:
________________________________
President
ATTEST:
__________________________
District Secretary
Attachment B
Section #Code #Fee Description Meter Size
9 9.04 A.1. District Annexation Processing Fee $776.20
9.04 B.
Annexation Fees for Water Annexations
into Otay Water District Boundaries
Districtwide
Annexation Fee
3/4" $1,907.32
1" $4,768.30
1-1/2" $9,536.60
2" $15,258.56
3" $30,517.12
4 $47,683.00
6" $95,366.00
8" $152,585.60
10" $219,341.80
9.04 C.4.
Annexation Fees for Annexations to
Sewer Improvement Districts per EDU $1,092.66
10 10.01 Waiver Request $50.00
23 23.04 Backflow Certification
- Second Notification $10.00
- Third Notification $25.00
- Reconnection (service resumed)$50.00
- Initial Filing Fee (New applicants for
addition to the list of approved backflow
prevention device testers)$25.00
- Renewal Filing Fee (to remain on list
of approved backflow prevention device
testers) Annually $10.00
25 25.03 A. Set-up Fees for Accounts $10.00
25 25.03 C.
Monthly Fixed System Charges, MWD &
CWA Charges (1)Meter Size System Charge
MWD & CWA
Fixed Charge
Total Fixed
Charge
3/4" $15.91 $15.00 $30.91
1" $22.47 $27.84 $50.31
Otay Water District
Appendix A
Charges
(1) All Water used in December and billed in January 2017.
Exhibit 1
Section #Code #Fee Description Meter Size Charges
25 25.03 C.
Monthly Fixed System Charges, MWD &
CWA Charges (continued)(1)1-1/2" $38.88 $62.96 $101.84
2" $58.55 $107.08 $165.63
3" $111.04 $227.75 $338.79
4" $170.10 $364.72 $534.82
6" $334.18 $746.59 $1,080.77
8" $531.05 $1,205.65 $1,736.70
10" $760.72 $1,735.39 $2,496.11
25 25.03 E.1.(b) Domestic Residential Water Rates (1)Unit Charge
(The Conservation Tier discount applies Conservation Tier 0 - 5 $2.53
toward the first five units of water when 6-10 $3.95
overall consumption is ten units or less.) 11-22 $5.13
23 or more $7.90
25 25.03 E.2.(b)
Multiple Residential Water Rates - Per
Dwelling Unit (1) 0-4 $3.90
5-9 $5.05
10 or more $7.80
25 25.03 E.3.(b)
Business and Publicly-Owned Water
Rates (1)under 10" 0-185 $4.17
186-1,400 $4.23
1,401 or more $4.30
10" & larger 0-7,426 $4.17
7,427-14,616 $4.23
14,617 or more $4.30
25 25.03 E.4.(c)
Irrigation and Commercial Agricultural
Using Potable Water Rates (1)1" & smaller 0-54 $5.68
55-199 $5.74
200 or more $5.81
1.5" & 2" 0-144 $5.68
145-355 $5.74
356 or more $5.81
3" & larger 0-550 $5.68
551-1,200 $5.74
1,201 or more $5.81
(1) All Water used in December and billed in January 2017.
Section #Code #Fee Description Meter Size Charges
25 25.03 E.5.(c)Recycled Water (1)3/4" - 1" 0-32 $4.85
(Landscape Irrigation and Certain 33-75 $4.92
Non-Irrigation Purposes Rates) 76 or more $4.99
1.5" & 2" 0-130 $4.85
131-325 $4.92
326 or more $4.99
3" & 4" 0-440 $4.85
441-1,050 $4.92
1,051 or more $4.99
6" & larger 0-4,000 $4.85
4,001-10,000 $4.92
10,001 or more $4.99
25 25.03 E.6.(c)Recycled Commercial (1)under 10" 0-173 $3.53
174-831 $3.60
832 or more $3.65
10" & larger 0-7,426 $3.53
7,427-14,616 $3.60
14,617 or more $3.65
25 25.03 E.7.(b)
Potable Temporary and Construction
Water Service Rates (1)1" & smaller 0-54 $11.36
55-199 $11.48
200 or more $11.62
1.5" & 2" 0-144 $11.36
145-355 $11.48
356 or more $11.62
3" & larger 0-550 $11.36
551-1,200 $11.48
1,201 or more $11.62
25 25.03 E.8.(b)
Recycled Temporary and Construction
Water Service Rates (1)3/4" - 1" 0-32 $9.70
33-75 $9.84
76 or more $9.98
(1) All Water used in December and billed in January 2017.
Section #Code #Fee Description Meter Size Charges
25 25.03 E.8.(b)
Recycled Temporary and Construction
Water Service Rates (continued) (1)1.5" & 2" 0-130 $9.70
131-325 $9.84
326 or more $9.98
3" & 4" 0-440 $9.70
441-1,050 $9.84
1,051 or more $9.98
6" & larger 0-4,000 $9.70
4,001-10,000 $9.84
10,001 or more $9.98
25 25.03 E.10.(b) Tank Trucks Water Rates (1)1" & smaller 0-54 $11.36
55-199 $11.48
200 or more $11.62
1.5" & 2" 0-144 $11.36
145-355 $11.48
356 or more $11.62
3" & larger 0-550 $11.36
551-1,200 $11.48
1,201 or more $11.62
25 25.03 E.11.(c)
Application Fee for Water Service Outside
District Boundaries $500.00
25 25.03 E.11.(d)
Water Rate for Service Outside District
Boundaries (1)1" & smaller 0-54 $11.36
55-199 $11.48
200 or more $11.62
1.5" & 2" 0-144 $11.36
145-355 $11.48
356 or more $11.62
3" & larger 0-550 $11.36
551-1,200 $11.48
1,201 or more $11.62
25 25.03 E.12.(b)
Application Fee for Water Service Outside
an Improvement District $275.00
(1) All Water used in December and billed in January 2017.
Section #Code #Fee Description Meter Size Charges
25 25.03 E.12.(c)
Water Rate for Service Outside
Improvement District (1)1" & smaller 0-54 $11.36
55-199 $11.48
200 or more $11.62
1.5" & 2" 0-144 $11.36
145-355 $11.48
356 or more $11.62
3" & larger 0-550 $11.36
551-1,200 $11.48
1,201 or more $11.62
25 25.03 E.13.(c) Fire Service Monthly Charge 3" or less $20.77
more than 4" $27.98
25 25.03 E.14.(b)
Additional Water Service for Property Not
Subject to District Taxes per unit $0.41
25 25.03 E.15.(b)
Interim Service Water Rate in
Improvement District 7 (1)1" & smaller 0-54 $11.36
55-199 $11.48
200 or more $11.62
1.5" & 2" 0-144 $11.36
145-355 $11.48
356 or more $11.62
3" & larger 0-550 $11.36
551-1,200 $11.48
1,201 or more $11.62
25 25.03 F.Energy Charges for Pumping Water (1)
Per 100 ft of lift
over 450 ft per
unit $0.044
25 25.04 A. Deposits for Non-Property Owners 3/4" $75.00
1" $150.00
1-1/2" $200.00
(1) All Water used in December and billed in January 2017.
Section #Code #Fee Description Meter Size Charges
25 25.04 A.
Deposits for Non-Property Owner
(continued)2" $360.00
3" $800.00
4" $1,350.00
6" $3,300.00
8" $4,400.00
10" $5,500.00
28 28.01 B.1. Capacity Fees and Zone Charge
Districtwide
Capacity Fee
- All IDs excluding Triad 3/4" $8,569.52
1" $21,423.80
1-1/2" $42,847.60
2" $68,556.16
3" $137,112.32
4 $214,238.00
6" $428,476.00
8" $685,561.60
10" $985,494.80
- TRIAD 3/4" $6,429.28
1" $16,073.20
1 -1/2" $32,146.40
2" $51,434.24
3" $102,868.48
4 $160,732.00
6" $321,464.00
8" $514,342.40
10" $739,367.20
28 28.01 B.2. New Water Supply Fee
- All IDs including Triad 3/4" $1,061.53
1" $2,653.83
1-1/2" $5,307.65
2" $8,492.24
3" $16,984.48
4" $26,538.25
6" $53,076.50
8" $84,922.40
10" $122,075.95
Section #Code #Fee Description Meter Size Charges
28 28.02 Installation and Water Meter Charges Meter Size Meter Cost Installation Total
Meter
Box/Vault
(if Needed)
- Potable (Non-Irrigation) 3/4" x 7.5" $219.55 $104.19 $323.74 $88.20
3/4" x 9" $233.76 $104.19 $337.95 $88.20
1" $283.32 $104.19 $387.51 $88.20
1.5" $460.50 $104.19 $564.69 $199.96
2" $659.85 $104.19 $764.04 $199.96
3" $2,056.35 $627.30 $2,683.65 $3,566.92
4" $3,571.54 $627.30 $4,198.84 $3,566.92
6" $6,169.03 $990.87 $7,159.90 $3,566.92
8" $7,707.74 $1,519.41 $9,227.15 $5,117.00
10" $11,085.17 $1,519.41 $12,604.58 $5,117.00
- Potable/Recycled Irrigation 3/4" x 7.5" $219.55 $104.19 $323.74 $224.79
3/4" x 9" $233.76 $104.19 $337.95 $224.79
1" $283.32 $104.19 $387.51 $224.79
1.5" $460.50 $104.19 $564.69 $224.79
2" $659.85 $104.19 $764.04 $224.79
3" $1,423.20 $627.30 $2,050.50 $3,566.92
4" $2,770.75 $627.30 $3,398.05 $3,566.92
6" $4,988.25 $990.87 $5,979.12 $3,566.92
8" $6,645.24 $1,519.41 $8,164.65 $5,117.00
10" $9,430.10 $1,519.41 $10,949.51 $5,117.00
- Combined Fire and Domestic 4" $8,497.02 $627.30 $9,124.32 $3,566.92
6" $11,308.80 $990.87 $12,299.67 $3,566.92
8" $16,442.17 $1,519.41 $17,961.58 $5,117.00
10" $22,438.13 $1,519.41 $23,957.54 $5,117.00
31 31.02 D.1.
Requirement of Temporary Meter for
Service
minimum/per
day $25.00
31 31.03 A.1.
Requirement of Deposit for Temporary
Meters 3/4" $156.85
1" $184.78
1-1/2" $379.62
2" $2,046.00
4" $1,986.00
6" $2,465.00
Section #Code #Fee Description Meter Size Charges
31 31.03 A.1.
Requirement of Deposit for Temporary
Meters (continued)
- Construction Trailer Temporary Meter 2" $2,046.00
- Tank Truck Temporary Meter
(Ordinance No. 372)2" $850.00
31 31.03 A.4. Temporary Meter Install & Removal $128.00
31 31.03 A.5.
Temporary Meter Move Fee
(includes backflow certification)3/4" - 2"$64.00
3 and larger No backflow test $64.00
33 33.07 A.
Customer Request for Meter Test
(Deposit)5/8", 3/4" & 1" $25.00
1-1/2" & 2 " $50.00
3" & Larger $125.00
34 34.01 D.2. Returned Check Charges $25.00
34 34.02 B. Late Payment Charge
5% of
Delinquent
Balance
34 34.02 G.1.(d) Delinquency Tag $10.00
34 34.02 G.3.(a)Meter "Turn-On" Charge
During regular
business hours $35.00
34 34.02 G.3.(b)Meter "Turn-On" Charge
After regular
business hours $65.00
53 53.03 A.1. Sewer Capacity Fee per EDU for parcels within a Sewer ID $4,392.09
53 53.03 A.2. Sewer Capacity Fee per EDU for parcels not within a Sewer ID $6,869.35
53 53.03 B.1. Sewer Connection Fee - Russell Square $7,500.00
53 53.03 B.2. Monthly Sewer Service Charge - Russell Square $200.00
53 53.10 & 11 Set-up Fees for Accounts $10.00
(2) Sewer billed beginning January 1, 2017.
Section #Code #Fee Description Meter Size Charges
53 53.10 Residential Sewer Usage Fee (2)
Rate multiplied
by winter
average units $2.58
53 53.10 Residential Sewer System Fee (2)5/8", 3/4" & larger $15.89
53 53.10 A.
Residential Sewer Without Consumption
History (2)5/8", 3/4" & larger $40.01
53 53.10 B.
Multi-Residential Usage Fee - Sewer
Without Consumption History (2) $24.12
53 53.10 B.2.Multi-Residential Usage Fee - Sewer (2)
Rate multiplied
by winter
average units $2.58
53 53.10 B. 2.Multi-Residential System Fee - Sewer (2).75" $28.37
1" $41.80
1.5" $75.27
2" $115.46
3" $209.24
4" $343.23
6" $678.18
8" $1,080.14
10" $1,549.07
53 53.11
Commercial and Institutional Sewer
Strength Factors Low Strength 1
Medium
Strength 2
High
Strength 4
53 53.11
Monthly Usage Fee for Commercial and
Institutional Sewer (2)Rate
multiplied by Low Strength $2.58
annual avg.Medium Strength $3.70
units High Strength $5.90
53 53.11
Monthly System Fee for Commercial and
Institutional Sewer (2).75" $28.37
1" $41.80
1.5" $75.27
2" $115.46
3" $209.24
(2) Sewer billed beginning January 1, 2017.
Section #Code #Fee Description Meter Size Charges
53 53.11
Monthly System Fee for Commercial and
Institutional Sewer (2) (continued)4" $343.23
6" $678.18
8" $1,080.14
10" $1,549.07
60 60.03
Issuance of Availability Letters for Water
and/or Sewer Service $75.00
72 72.04 A.1.
Locking or Removing Damaged or
Tampered Meters
- To Pull and Reset Meter 3/4" - 2"$170.00
- Broken Curbstop or Tabs 3/4" - 1"$192.00
- If Customer uses Jumper 3/4" - 1"$149.00
- Broken Lock/Locking Device 3/4" - 1"$56.00
- Cap Lock (Welded)3/4" - 1"$158.00
- Broken Curbstop or Tabs 1.5" - 2"$265.00
- To Pull and Reset Meter 3"$351.00
- To Pull and Reset Meter 4"$454.00
- To Pull and Reset Meter 6"$454.00
- To Pull and Reset Meter 8"$600.00
- To Pull and Reset Meter 10"$600.00
72 72.05 D. A.Type I Fine
- First Violation $100.00
- Second Violations $200.00
- Third or each additional violation of that
same ordinance or requirement within a
twelve-month period $500.00
Type II Fine $5,000.00
Type III Fine $500.00
Type IV Fine $500.00
Will not exceed per each day the
violation is identified or
continues.
Fine up to amount specified per
each day the violation is
identified or continues.
Fine up to amount specified per
each day the violation is
identified or continues.
Section #Code #Fee Description Meter Size Charges
State Water
Code
#71630 & Annual Board
Resolution #4142
Water Availability/Standby Annual Special
Assessment Charge $10.00
$10.00
$30.00
$3.00
$3.00
State Water
Code
#71630 & Annual Board
Resolution #4142
Sewer Availability/Standby Annual Special
Assessment Charge $10.00
$30.00
Annual
Board
Resolution
General Obligation Bond Annual Tax
Assessment $0.005
Policies
5 Copies of Identifiable Public Records $0.10/page
Cassette Tape Duplication $2.00/tape
Yearly Subscription Service for Agendas
and Ratified Minutes
Yearly Subscription Service for Board
Packet and Ratified Minutes
Per acre I.D. 4, 14, & 18
Per $1000 of assessed value for
I.D. 27
$20.00/year or $0.50/meeting
$100.00/year for first copy and
$200.00/year for each copy thereafter
Less than one-acre all I.D.s &
Outside an I.D.
Per acre in I.D. 1, 5, &
Outside an I.D.
Per acre in I.D.
2,3,7,9,10,19,20,22,25, & 27
Less than one-acre Outside I.D.
and greater than one mile from
District facilities.
Per acre for outside I.D. &
greater than one mile from
District facilities.
Less than one acre
I.D. 4, 14, & 18
34-1
SECTION 34 ISSUANCE AND PAYMENT OF WATER BILLS
34.01 ISSUANCE, DUE DATE AND FINAL PAYMENT DATE OF
STATEMENT OF CHARGES FOR SERVICE
A. Issuance of Statements. Statements for water
service or other charges will be mailed or presented
as soon as practicable after the water meter has
been read and the applicable charges have been
determined.
B. Due Date. Each statement issued by the District for
such charges shall be due and payable on the date of
mailing or other presentation to the customer.
C. Final Payment Date. All charges in each statement
must be paid on or before the final payment date
shown on the statement, which shall be at least 20
calendar days following the date of mailing or
presentation of the statement.
D. Payment of Charges.
1. Place of Payment. Payments shall not be
credited to a customer's account until cash, check,
credit card, draft, electronic funds transfer, money
order, or any other acceptable form of payment that
will be honored by the bank has been received by the
District at the District business office during
regular office hours. Deposit of payment in the
mail or at a location other than the District
business office shall not be credited to a
customer's account until received at the business
office.
2. Returned Check Charges. A returned payment
charge (see Appendix A, 34.01 D.2. for charge) shall
be added to a customer's account in each instance
where payment has been made to the District with a
check, draft, credit card or any other acceptable
form of payment that has not been honored upon
presentment to the bank upon which it is drawn.
34.02 DELINQUENT ACCOUNTS
A. For Non-Payment of Charges. If full payment of a
statement for a water service account is not
received at the District business office on or
before the final payment date, the account shall
become delinquent.
B. Late Payment Charge. A late payment charge (see
Appendix A, 34.02 B. for charge) of the total amount
Exhibit 2
34-2
delinquent shall be added to each delinquent account
at the time any amount becomes delinquent, provided
that the charge shall not be made on any account
which at that time has no delinquencies of record.
When a late payment charge is made, such shall be
added to the delinquent account as of the date the
account becomes delinquent and such charges shall
become an inseparable part of the amount due as of
that time.
C. Notice of Delinquency. A delinquency notice shall
be mailed to each customer whose account is
delinquent, notifying the customer that service will
be turned off unless payment is made. The notice
shall indicate the amount due, including late
payment charges, and that the total amount must be
paid within fifteen (15) calendar days from the date
of mailing or presentation of the notice to the
customer, or service will be discontinued.
D. Record of Delinquent Accounts. The District
maintains records of delinquent accounts. Each year
one delinquency shall be removed from the record of
each account that has one or more delinquencies.
E. Partial Payment on Delinquent Account. A partial
payment on a delinquent account may be accepted and
credited to a customer's account; however, the
partial payment shall not cause removal of the
account from a delinquent status and furthermore,
the partial payment shall not preclude the meter
from being turned off for delinquency.
F. Financial Arrangements for Delinquent Accounts.
1. Continuation of Service. The General Manager,
Chief Financial Officer, or any person delegated by
the General Manager, may authorize continuation of
service to a delinquent account if financial
arrangements, satisfactory to the District, have
been established.
2. Requirement of Deposit Due to Repeated
Delinquencies. If payments on a customer account
have become delinquent five or more times, or if a
meter has been turned off three or more times for
non-payment of charges, the General Manager, Chief
Financial Officer, or any person delegated by the
General Manager, shall be authorized to require the
customer to make a deposit with the District, in
cash or any other form satisfactory to the General
Manager. The deposit amount shall be established at
the discretion of the General Manager and the Chief
34-3
Financial Officer, but shall not exceed two times
the highest monthly bill during the twelve (12)
months preceding the date of demand for a deposit.
(a) Handling of Deposit. A deposit shall not earn
interest and shall only be applied to reduce or
satisfy amounts due the District in the event
of termination of service. A deposit does not
constitute payment for service bills and the
customer shall be required to comply with bill
payment requirements to continue receiving
service.
(b) Refund of Deposit. A deposit required under
this Section shall be refunded to the customer
as provided in Section 25.04.A.
G. Termination and Reinstatement of Water Service Under
Delinquent Accounts
1. Termination of Service. The water meter or
meters under delinquent accounts may be turned off
and locked if payment has not been made in
accordance with the Notice of Delinquency.
(a) Where an owner or manager is listed by the Dis-
trict as the customer of record of the service,
the District shall make every good faith effort
to inform the actual users of the services when
the account is in arrears by means of a notice
that service will be terminated in ten days.
The notice shall further inform the actual
users that they have the right to become cus-
tomers of the District without being required
to pay the amount due on the delinquent
account.
(b) Residential water service shall not be termi-
nated for non-payment in any of the following
situations:
(1) During an investigation by the District of
a customer dispute or complaint. Any
residential customer who has initiated a
complaint or requested an investigation
within five days of receiving the disputed
bill, or who has, within 13 days of the
mailing of the notice that the customer's
service will be terminated for non-
payment, or made a request for extension
of the payment period of a bill asserted
to be beyond the means of the customer to
pay in full during the normal period for
34-4
payment, shall be given an opportunity for
a review. The review shall include
consideration of whether the customer
shall be permitted to amortize the unpaid
balance of the account over a reasonable
period of time not to exceed 12 months.
No termination of service shall be
effected for any customer complying with
an amortization agreement, if the customer
also keeps the account current as charges
accrue in each subsequent billing period.
Any customer, whose complaint or request
for an investigation has resulted in an
adverse determination by the District, may
appeal the determination to the Board.
(2) When a customer has been granted an exten-
sion of the period for payment of a bill.
(3) On the certification of a licensed physi-
cian and surgeon that to do so will be
life threatening to the customer and the
customer is financially unable to pay for
service within the normal payment period
and is willing to enter into an amortiza-
tion agreement to pay the unpaid balance
of any bill asserted to be beyond the
means of the customer over a period not to
exceed 12 months.
(c) The ten-day notice of proposed termination may
not be sent to the customer until at least 19
days from the date of mailing of the bill for
services. The ten-day period shall not com-
mence until five days after the mailing of the
notice.
(d) The District shall make a reasonable, good
faith effort to contact an adult person resid-
ing at the premises of the customer by tele-
phone or in person, at least 48 hours prior to
any termination of service. A charge (see
Appendix A, 34.02 G.1.(d) for charge) shall be
added to the bill for a contact made in person.
(e) Every notice of termination of service pursuant
to subdivisions (a) and (c) shall include all
of the following information:
(1) The name and address of the customer whose
account is delinquent.
34-5
(2) The amount of the delinquency.
(3) The date by which payment or arrangements
for payment is required in order to avoid
termination.
(4) The procedure by which the customer may
initiate a complaint or request an inves-
tigation concerning service or charges,
except that if the bill for service con-
tains a description of that procedure,
then the notice is not required to contain
that information.
(5) The procedure by which the customer may
request amortization of the unpaid
charges.
(6) The procedure for the customer to obtain
information on the availability of finan-
cial assistance including private, local,
state or federal sources, if applicable.
(7) The telephone number of a representative
of the District who can provide additional
information or institute arrangements for
payment.
(f) If a residential customer fails to comply with
an amortization agreement, the District shall
not terminate service without giving notice to
the customer at least 48 hours prior to termi-
nation of the conditions the customer is
required to meet to avoid termination, but the
notice does not entitle the customer to further
investigation by the District.
(g) Termination of service shall not occur on any
Friday, Saturday, Sunday, legal holiday or at
any time during which the business offices of
the District are not open to the public.
(h) No termination of service may be effected with-
out compliance with this section and any ser-
vice wrongfully terminated shall be restored,
without charge, for the restoration of service.
(See California Government Code Section 60373.)
2. Reinstatement of Service. Water service
terminated for delinquency may not be reinstated
until all amounts due and payable, including late
payment charges and meter "turn-on" charges, have
34-6
been paid at the District business office, or unless
credit arrangements satisfactory to the District
have been made.
3. Meter "Turn-On" Charge. A "turn-on" charge
shall be made for turning on any meter which has
previously been turned off for a delinquent account.
The charges for to turn-on a meter shall be as
followsis set forth in Appendix A, 34.02 G.3.:
(a) For any account turned on during the District’s
regular business hours the turn-on charge is
set forth in Appendix A, 34.02 G.3.(a).
(b) For any account turned on after the District’s
regular business hours, the turn-on charge is
set forth in Appendix A, 34.02 G.3.(b).
Section #Code #Fee Description Meter Size
9 9.04 A.1. District Annexation Processing Fee $776.20
9.04 B.
Annexation Fees for Water Annexations
into Otay Water District Boundaries
Districtwide
Annexation Fee
3/4" $1,907.32
1" $4,768.30
1-1/2" $9,536.60
2" $15,258.56
3" $30,517.12
4 $47,683.00
6" $95,366.00
8" $152,585.60
10" $219,341.80
9.04 C.4.
Annexation Fees for Annexations to
Sewer Improvement Districts per EDU $1,092.66
10 10.01 Waiver Request $50.00
23 23.04 Backflow Certification
- Second Notification $10.00
- Third Notification $25.00
- Third Notification (hand delivered) $45.00
- Reconnection $50.00
- Reconnection (if test performed with technician present) $150.00
- Initial Filing Fee (New applicants for
addition to the list of approved backflow
prevention device testers)$25.00
- Renewal Filing Fee (to remain on list
of approved backflow prevention device
testers) Annually $10.00
25 25.03 A. Set-up Fees for Accounts $10.00
25 25.03 C.
Monthly Fixed System Charges, MWD &
CWA Charges (1)Meter Size System Charge
MWD & CWA
Fixed Charge
Total Fixed
Charge
3/4" $15.91 $15.00 $30.91
1" $22.47 $27.84 $50.31
Otay Water District
Appendix A
Charges
(1) All Water used in December and billed in January 2017.
Attachment C
Section #Code #Fee Description Meter Size Charges
25 25.03 C.
Monthly Fixed System Charges, MWD &
CWA Charges (continued)(1)1-1/2" $38.88 $62.96 $101.84
2" $58.55 $107.08 $165.63
3" $111.04 $227.75 $338.79
4" $170.10 $364.72 $534.82
6" $334.18 $746.59 $1,080.77
8" $531.05 $1,205.65 $1,736.70
10" $760.72 $1,735.39 $2,496.11
25 25.03 E.1.(b) Domestic Residential Water Rates (1)Unit Charge
(The Conservation Tier discount applies Conservation Tier 0 - 5 $2.53
toward the first five units of water when 6-10 $3.95
overall consumption is ten units or less.) 11-22 $5.13
23 or more $7.90
25 25.03 E.2.(b)
Multiple Residential Water Rates - Per
Dwelling Unit (1) 0-4 $3.90
5-9 $5.05
10 or more $7.80
25 25.03 E.3.(b)
Business and Publicly-Owned Water
Rates (1)under 10" 0-185 $4.17
186-1,400 $4.23
1,401 or more $4.30
10" & larger 0-7,426 $4.17
7,427-14,616 $4.23
14,617 or more $4.30
25 25.03 E.4.(c)
Irrigation and Commercial Agricultural
Using Potable Water Rates (1)1" & smaller 0-54 $5.68
55-199 $5.74
200 or more $5.81
1.5" & 2" 0-144 $5.68
145-355 $5.74
356 or more $5.81
3" & larger 0-550 $5.68
551-1,200 $5.74
1,201 or more $5.81
(1) All Water used in December and billed in January 2017.
Section #Code #Fee Description Meter Size Charges
25 25.03 E.5.(c)Recycled Water (1)3/4" - 1" 0-32 $4.85
(Landscape Irrigation and Certain 33-75 $4.92
Non-Irrigation Purposes Rates) 76 or more $4.99
1.5" & 2" 0-130 $4.85
131-325 $4.92
326 or more $4.99
3" & 4" 0-440 $4.85
441-1,050 $4.92
1,051 or more $4.99
6" & larger 0-4,000 $4.85
4,001-10,000 $4.92
10,001 or more $4.99
25 25.03 E.6.(c)Recycled Commercial (1)under 10" 0-173 $3.53
174-831 $3.60
832 or more $3.65
10" & larger 0-7,426 $3.53
7,427-14,616 $3.60
14,617 or more $3.65
25 25.03 E.7.(b)
Potable Temporary and Construction
Water Service Rates (1)1" & smaller 0-54 $11.36
55-199 $11.48
200 or more $11.62
1.5" & 2" 0-144 $11.36
145-355 $11.48
356 or more $11.62
3" & larger 0-550 $11.36
551-1,200 $11.48
1,201 or more $11.62
25 25.03 E.8.(b)
Recycled Temporary and Construction
Water Service Rates (1)3/4" - 1" 0-32 $9.70
33-75 $9.84
76 or more $9.98
(1) All Water used in December and billed in January 2017.
Section #Code #Fee Description Meter Size Charges
25 25.03 E.8.(b)
Recycled Temporary and Construction
Water Service Rates (continued) (1)1.5" & 2" 0-130 $9.70
131-325 $9.84
326 or more $9.98
3" & 4" 0-440 $9.70
441-1,050 $9.84
1,051 or more $9.98
6" & larger 0-4,000 $9.70
4,001-10,000 $9.84
10,001 or more $9.98
25 25.03 E.10.(b) Tank Trucks Water Rates (1)1" & smaller 0-54 $11.36
55-199 $11.48
200 or more $11.62
1.5" & 2" 0-144 $11.36
145-355 $11.48
356 or more $11.62
3" & larger 0-550 $11.36
551-1,200 $11.48
1,201 or more $11.62
25 25.03 E.11.(c)
Application Fee for Water Service Outside
District Boundaries $500.00
25 25.03 E.11.(d)
Water Rate for Service Outside District
Boundaries (1)1" & smaller 0-54 $11.36
55-199 $11.48
200 or more $11.62
1.5" & 2" 0-144 $11.36
145-355 $11.48
356 or more $11.62
3" & larger 0-550 $11.36
551-1,200 $11.48
1,201 or more $11.62
25 25.03 E.12.(b)
Application Fee for Water Service Outside
an Improvement District $275.00
(1) All Water used in December and billed in January 2017.
Section #Code #Fee Description Meter Size Charges
25 25.03 E.12.(c)
Water Rate for Service Outside
Improvement District (1)1" & smaller 0-54 $11.36
55-199 $11.48
200 or more $11.62
1.5" & 2" 0-144 $11.36
145-355 $11.48
356 or more $11.62
3" & larger 0-550 $11.36
551-1,200 $11.48
1,201 or more $11.62
25 25.03 E.13.(c) Fire Service Monthly Charge 3" or less $20.77
more than 4" $27.98
25 25.03 E.14.(b)
Additional Water Service for Property Not
Subject to District Taxes per unit $0.41
25 25.03 E.15.(b)
Interim Service Water Rate in
Improvement District 7 (1)1" & smaller 0-54 $11.36
55-199 $11.48
200 or more $11.62
1.5" & 2" 0-144 $11.36
145-355 $11.48
356 or more $11.62
3" & larger 0-550 $11.36
551-1,200 $11.48
1,201 or more $11.62
25 25.03 F.Energy Charges for Pumping Water (1)
Per 100 ft of lift
over 450 ft per
unit $0.044
25 25.04 A. Deposits for Non-Property Owners 3/4" $75.00
1" $150.00
1-1/2" $200.00
(1) All Water used in December and billed in January 2017.
Section #Code #Fee Description Meter Size Charges
25 25.04 A.
Deposits for Non-Property Owner
(continued)2" $360.00
3" $800.00
4" $1,350.00
6" $3,300.00
8" $4,400.00
10" $5,500.00
28 28.01 B.1. Capacity Fees and Zone Charge
Districtwide
Capacity Fee
- All IDs excluding Triad 3/4" $8,569.52
1" $21,423.80
1-1/2" $42,847.60
2" $68,556.16
3" $137,112.32
4 $214,238.00
6" $428,476.00
8" $685,561.60
10" $985,494.80
- TRIAD 3/4" $6,429.28
1" $16,073.20
1 -1/2" $32,146.40
2" $51,434.24
3" $102,868.48
4 $160,732.00
6" $321,464.00
8" $514,342.40
10" $739,367.20
28 28.01 B.2. New Water Supply Fee
- All IDs including Triad 3/4" $1,061.53
1" $2,653.83
1-1/2" $5,307.65
2" $8,492.24
3" $16,984.48
4" $26,538.25
6" $53,076.50
8" $84,922.40
10" $122,075.95
Section #Code #Fee Description Meter Size Charges
28 28.02 Installation and Water Meter Charges Meter Size Meter Cost Installation Total
Meter
Box/Vault
(if Needed)
- Potable (Non-Irrigation) 3/4" x 7.5" $219.55 $104.19 $323.74 $88.20
3/4" x 9" $233.76 $104.19 $337.95 $88.20
1" $283.32 $104.19 $387.51 $88.20
1.5" $460.50 $104.19 $564.69 $199.96
2" $659.85 $104.19 $764.04 $199.96
3" $2,056.35 $627.30 $2,683.65 $3,566.92
4" $3,571.54 $627.30 $4,198.84 $3,566.92
6" $6,169.03 $990.87 $7,159.90 $3,566.92
8" $7,707.74 $1,519.41 $9,227.15 $5,117.00
10" $11,085.17 $1,519.41 $12,604.58 $5,117.00
- Potable/Recycled Irrigation 3/4" x 7.5" $219.55 $104.19 $323.74 $224.79
3/4" x 9" $233.76 $104.19 $337.95 $224.79
1" $283.32 $104.19 $387.51 $224.79
1.5" $460.50 $104.19 $564.69 $224.79
2" $659.85 $104.19 $764.04 $224.79
3" $1,423.20 $627.30 $2,050.50 $3,566.92
4" $2,770.75 $627.30 $3,398.05 $3,566.92
6" $4,988.25 $990.87 $5,979.12 $3,566.92
8" $6,645.24 $1,519.41 $8,164.65 $5,117.00
10" $9,430.10 $1,519.41 $10,949.51 $5,117.00
- Combined Fire and Domestic 4" $8,497.02 $627.30 $9,124.32 $3,566.92
6" $11,308.80 $990.87 $12,299.67 $3,566.92
8" $16,442.17 $1,519.41 $17,961.58 $5,117.00
10" $22,438.13 $1,519.41 $23,957.54 $5,117.00
31 31.02 D.1.
Requirement of Temporary Meter for
Service
minimum/per
day $25.00
31 31.03 A.1.
Requirement of Deposit for Temporary
Meters 3/4" $156.85
1" $184.78
1-1/2" $379.62
2" $2,046.00
4" $1,986.00
6" $2,465.00
Section #Code #Fee Description Meter Size Charges
31 31.03 A.1.
Requirement of Deposit for Temporary
Meters (continued)
- Construction Trailer Temporary Meter 2" $2,046.00
- Tank Truck Temporary Meter
(Ordinance No. 372)2" $850.00
31 31.03 A.4. Temporary Meter Install & Removal 3/4" - 4" (on hydrant) $150.00
4" - 6" $806.00
8" - 10" Actual Cost
31 31.03 A.5.
Temporary Meter Move Fee
(includes backflow certification)3/4" - 4" (on hydrant) $150.00
4" - 6" $806.00
8" - 10" Actual Cost
33 33.07 A.
Customer Request for Meter Test
(Deposit)5/8", 3/4" & 1" $25.00
1-1/2" & 2 " $50.00
3" & Larger $125.00
34 34.01 D.2. Returned Check Charges $25.00
34 34.02 B. Late Payment Charge
5% of
Delinquent
Balance
34 34.02 G.1.(d) Delinquency Tag $15.00
34 34.02 G.3. Meter "Turn-On" Charge $50.00
53 53.03 A.1. Sewer Capacity Fee per EDU for parcels within a Sewer ID $4,392.09
53 53.03 A.2. Sewer Capacity Fee per EDU for parcels not within a Sewer ID $6,869.35
53 53.03 B.1. Sewer Connection Fee - Russell Square $7,500.00
53 53.03 B.2. Monthly Sewer Service Charge - Russell Square $200.00
53 53.10 & 11 Set-up Fees for Accounts $10.00
(2) Sewer billed beginning January 1, 2017.
Section #Code #Fee Description Meter Size Charges
53 53.10 Residential Sewer Usage Fee (2)
Rate multiplied
by winter
average units $2.58
53 53.10 Residential Sewer System Fee (2)5/8", 3/4" & larger $15.89
53 53.10 A.
Residential Sewer Without Consumption
History (2)5/8", 3/4" & larger $40.01
53 53.10 B.
Multi-Residential Usage Fee - Sewer
Without Consumption History (2) $24.12
53 53.10 B.2.Multi-Residential Usage Fee - Sewer (2)
Rate multiplied
by winter
average units $2.58
53 53.10 B. 2.Multi-Residential System Fee - Sewer (2).75" $28.37
1" $41.80
1.5" $75.27
2" $115.46
3" $209.24
4" $343.23
6" $678.18
8" $1,080.14
10" $1,549.07
53 53.11
Commercial and Institutional Sewer
Strength Factors Low Strength 1
Medium
Strength 2
High
Strength 4
53 53.11
Monthly Usage Fee for Commercial and
Institutional Sewer (2)Rate
multiplied by Low Strength $2.58
annual avg.Medium Strength $3.70
units High Strength $5.90
53 53.11
Monthly System Fee for Commercial and
Institutional Sewer (2).75" $28.37
1" $41.80
1.5" $75.27
2" $115.46
3" $209.24
(2) Sewer billed beginning January 1, 2017.
Section #Code #Fee Description Meter Size Charges
53 53.11
Monthly System Fee for Commercial and
Institutional Sewer (2) (continued)4" $343.23
6" $678.18
8" $1,080.14
10" $1,549.07
60 60.03
Issuance of Availability Letters for Water
and/or Sewer Service $75.00
72 72.04 A.1.
Locking or Removing Damaged or
Tampered Meters
- To Pull and Reset Meter 3/4" - 2" $200.00
- Broken Curbstop or Tabs 3/4" - 1" Actual Cost
- If Customer uses Jumper 3/4" - 1" Actual Cost
- Broken Lock/Locking Device 3/4" - 1" $68.00
- Broken Curbstop or Tabs 1.5" - 2" Actual Cost
- To Pull and Reset Meter 3" Actual Cost
- To Pull and Reset Meter 4" Actual Cost
- To Pull and Reset Meter 6" Actual Cost
- To Pull and Reset Meter 8" Actual Cost
- To Pull and Reset Meter 10" Actual Cost
72 72.05 D. A.Type I Fine
- First Violation $100.00
- Second Violations $200.00
- Third or each additional violation of that
same ordinance or requirement within a
twelve-month period $500.00
Type II Fine $5,000.00
Type III Fine $500.00
Type IV Fine $500.00
Will not exceed per each day the
violation is identified or
continues.
Fine up to amount specified per
each day the violation is
identified or continues.
Fine up to amount specified per
each day the violation is
identified or continues.
Section #Code #Fee Description Meter Size Charges
State Water
Code
#71630 & Annual Board
Resolution #4142
Water Availability/Standby Annual Special
Assessment Charge $10.00
$10.00
$30.00
$3.00
$3.00
State Water
Code
#71630 & Annual Board
Resolution #4142
Sewer Availability/Standby Annual Special
Assessment Charge $10.00
$30.00
Annual
Board
Resolution
General Obligation Bond Annual Tax
Assessment $0.005
Policies
5 Copies of Identifiable Public Records $0.10/page
Cassette Tape Duplication $2.00/tape
Yearly Subscription Service for Agendas
and Ratified Minutes
Yearly Subscription Service for Board
Packet and Ratified Minutes
Less than one-acre all I.D.s &
Outside an I.D.
Per acre in I.D. 1, 5, &
Outside an I.D.
Per acre in I.D.
2,3,7,9,10,19,20,22,25, & 27
Less than one-acre Outside I.D.
and greater than one mile from
District facilities.
Per acre for outside I.D. &
greater than one mile from
District facilities.
Less than one acre
I.D. 4, 14, & 18
Per acre I.D. 4, 14, & 18
Per $1000 of assessed value for
I.D. 27
$20.00/year or $0.50/meeting
$100.00/year for first copy and $200.00/year
for each copy thereafter
34-1
SECTION 34 ISSUANCE AND PAYMENT OF WATER BILLS
34.01 ISSUANCE, DUE DATE AND FINAL PAYMENT DATE OF
STATEMENT OF CHARGES FOR SERVICE
A. Issuance of Statements. Statements for water
service or other charges will be mailed or presented
as soon as practicable after the water meter has
been read and the applicable charges have been
determined.
B. Due Date. Each statement issued by the District for
such charges shall be due and payable on the date of
mailing or other presentation to the customer.
C. Final Payment Date. All charges in each statement
must be paid on or before the final payment date
shown on the statement, which shall be at least 20
calendar days following the date of mailing or
presentation of the statement.
D. Payment of Charges.
1. Place of Payment. Payments shall not be
credited to a customer's account until cash, check,
credit card, draft, electronic funds transfer, money
order, or any other acceptable form of payment that
will be honored by the bank has been received by the
District at the District business office during
regular office hours. Deposit of payment in the
mail or at a location other than the District
business office shall not be credited to a
customer's account until received at the business
office.
2. Returned Check Charges. A returned payment
charge (see Appendix A, 34.01 D.2. for charge) shall
be added to a customer's account in each instance
where payment has been made to the District with a
check, draft, credit card or any other acceptable
form of payment that has not been honored upon
presentment to the bank upon which it is drawn.
34.02 DELINQUENT ACCOUNTS
A. For Non-Payment of Charges. If full payment of a
statement for a water service account is not
received at the District business office on or
before the final payment date, the account shall
become delinquent.
B. Late Payment Charge. A late payment charge (see
Appendix A, 34.02 B. for charge) of the total amount
Attachment D
34-2
delinquent shall be added to each delinquent account
at the time any amount becomes delinquent, provided
that the charge shall not be made on any account
which at that time has no delinquencies of record.
When a late payment charge is made, such shall be
added to the delinquent account as of the date the
account becomes delinquent and such charges shall
become an inseparable part of the amount due as of
that time.
C. Notice of Delinquency. A delinquency notice shall
be mailed to each customer whose account is
delinquent, notifying the customer that service will
be turned off unless payment is made. The notice
shall indicate the amount due, including late
payment charges, and that the total amount must be
paid within fifteen (15) calendar days from the date
of mailing or presentation of the notice to the
customer, or service will be discontinued.
D. Record of Delinquent Accounts. The District
maintains records of delinquent accounts. Each year
one delinquency shall be removed from the record of
each account that has one or more delinquencies.
E. Partial Payment on Delinquent Account. A partial
payment on a delinquent account may be accepted and
credited to a customer's account; however, the
partial payment shall not cause removal of the
account from a delinquent status and furthermore,
the partial payment shall not preclude the meter
from being turned off for delinquency.
F. Financial Arrangements for Delinquent Accounts.
1. Continuation of Service. The General Manager,
Chief Financial Officer, or any person delegated by
the General Manager, may authorize continuation of
service to a delinquent account if financial
arrangements, satisfactory to the District, have
been established.
2. Requirement of Deposit Due to Repeated
Delinquencies. If payments on a customer account
have become delinquent five or more times, or if a
meter has been turned off three or more times for
non-payment of charges, the General Manager, Chief
Financial Officer, or any person delegated by the
General Manager, shall be authorized to require the
customer to make a deposit with the District, in
cash or any other form satisfactory to the General
Manager. The deposit amount shall be established at
the discretion of the General Manager and the Chief
34-3
Financial Officer, but shall not exceed two times
the highest monthly bill during the twelve (12)
months preceding the date of demand for a deposit.
(a) Handling of Deposit. A deposit shall not earn
interest and shall only be applied to reduce or
satisfy amounts due the District in the event
of termination of service. A deposit does not
constitute payment for service bills and the
customer shall be required to comply with bill
payment requirements to continue receiving
service.
(b) Refund of Deposit. A deposit required under
this Section shall be refunded to the customer
as provided in Section 25.04.A.
G. Termination and Reinstatement of Water Service Under
Delinquent Accounts
1. Termination of Service. The water meter or
meters under delinquent accounts may be turned off
and locked if payment has not been made in
accordance with the Notice of Delinquency.
(a) Where an owner or manager is listed by the Dis-
trict as the customer of record of the service,
the District shall make every good faith effort
to inform the actual users of the services when
the account is in arrears by means of a notice
that service will be terminated in ten days.
The notice shall further inform the actual
users that they have the right to become cus-
tomers of the District without being required
to pay the amount due on the delinquent
account.
(b) Residential water service shall not be termi-
nated for non-payment in any of the following
situations:
(1) During an investigation by the District of
a customer dispute or complaint. Any
residential customer who has initiated a
complaint or requested an investigation
within five days of receiving the disputed
bill, or who has, within 13 days of the
mailing of the notice that the customer's
service will be terminated for non-
payment, or made a request for extension
of the payment period of a bill asserted
to be beyond the means of the customer to
pay in full during the normal period for
34-4
payment, shall be given an opportunity for
a review. The review shall include
consideration of whether the customer
shall be permitted to amortize the unpaid
balance of the account over a reasonable
period of time not to exceed 12 months.
No termination of service shall be
effected for any customer complying with
an amortization agreement, if the customer
also keeps the account current as charges
accrue in each subsequent billing period.
Any customer, whose complaint or request
for an investigation has resulted in an
adverse determination by the District, may
appeal the determination to the Board.
(2) When a customer has been granted an exten-
sion of the period for payment of a bill.
(3) On the certification of a licensed physi-
cian and surgeon that to do so will be
life threatening to the customer and the
customer is financially unable to pay for
service within the normal payment period
and is willing to enter into an amortiza-
tion agreement to pay the unpaid balance
of any bill asserted to be beyond the
means of the customer over a period not to
exceed 12 months.
(c) The ten-day notice of proposed termination may
not be sent to the customer until at least 19
days from the date of mailing of the bill for
services. The ten-day period shall not com-
mence until five days after the mailing of the
notice.
(d) The District shall make a reasonable, good
faith effort to contact an adult person resid-
ing at the premises of the customer by tele-
phone or in person, at least 48 hours prior to
any termination of service. A charge (see
Appendix A, 34.02 G.1.(d) for charge) shall be
added to the bill for a contact made in person.
(e) Every notice of termination of service pursuant
to subdivisions (a) and (c) shall include all
of the following information:
(1) The name and address of the customer whose
account is delinquent.
34-5
(2) The amount of the delinquency.
(3) The date by which payment or arrangements
for payment is required in order to avoid
termination.
(4) The procedure by which the customer may
initiate a complaint or request an inves-
tigation concerning service or charges,
except that if the bill for service con-
tains a description of that procedure,
then the notice is not required to contain
that information.
(5) The procedure by which the customer may
request amortization of the unpaid
charges.
(6) The procedure for the customer to obtain
information on the availability of finan-
cial assistance including private, local,
state or federal sources, if applicable.
(7) The telephone number of a representative
of the District who can provide additional
information or institute arrangements for
payment.
(f) If a residential customer fails to comply with
an amortization agreement, the District shall
not terminate service without giving notice to
the customer at least 48 hours prior to termi-
nation of the conditions the customer is
required to meet to avoid termination, but the
notice does not entitle the customer to further
investigation by the District.
(g) Termination of service shall not occur on any
Friday, Saturday, Sunday, legal holiday or at
any time during which the business offices of
the District are not open to the public.
(h) No termination of service may be effected with-
out compliance with this section and any ser-
vice wrongfully terminated shall be restored,
without charge, for the restoration of service.
(See California Government Code Section 60373.)
2. Reinstatement of Service. Water service
terminated for delinquency may not be reinstated
until all amounts due and payable, including late
payment charges and meter "turn-on" charges, have
34-6
been paid at the District business office, or unless
credit arrangements satisfactory to the District
have been made.
3. Meter "Turn-On" Charge. A "turn-on" charge
shall be made for turning on any meter which has
previously been turned off for a delinquent account.
The charge to turn-on a meter is set forth in
Appendix A, 34.02 G.3.
STAFF REPORT
TYPE MEETING: Regular Board MEETING DATE: March 1, 2017
PROJECT: Various DIV. NO. ALL
SUBMITTED BY: Adolfo Segura
Chief, Administrative & IT Services
APPROVED BY:
German Alvarez, Assistant General Manager
Mark Watton, General Manager
SUBJECT: FY17 MID-YEAR REPORT FOR THE DISTRICT’S FY15-18 STRATEGIC PLAN
GENERAL MANAGER’S RECOMMENDATION:
No recommendation. This is an informational item only.
COMMITTEE ACTION:
Please see “Attachment A”.
PURPOSE:
To provide a mid-year status report on the District’s Fiscal Year (FY)
15-18 Strategic Performance Plan for FY17.
ANALYSIS:
Summary:
The current Otay Water District Strategic Plan is a four-year plan
covering FY15 through the end of FY18. This report details the results
from the first half of the third year of our four-year plan.
Strategic Plan Objectives – Target 90%
Strategic Plan objectives are designed to ensure the District is making
the appropriate high-level changes necessary to guide the agency’s
efforts to meet new challenges and positively adapt to change.
Objective results for FY17 mid-year are above target at 93%, with 27 of
29 active items complete or on schedule. There are two additional
2
objectives, however, they were not added to the target formula given
that they are inactive or “on hold”.
27/29 (93%) of Strategic Objectives Meet or Exceed Expectations
Following are objectives reported to be behind schedule. These projects
have been delayed due to workload priorities, however, we expect they
will be back on schedule in the third quarter.
Performance Measures – Target 75%
Performance measures are designed to track the District’s day-to-day
performance. These items measure the effectiveness and efficiency of
daily operations. The goal for performance measures is to achieve an
overall result of at least 75% “on target”. FY17 year-to-date results
of active measures remain above target with 34 of 39 (87%) items
achieving the desired level or better.
There are four additional items, Injury Incident Rate, Debt Ratio,
Reserve Levels, and Accounts per FTE, which will be added and measured
at year’s end. Most of the performance measures are unchanged from FY16.
Staff will strive to keep many measures the same in order to establish
long term trends on important measures.
34 of 39 (87%) YTD Performance Measures Are On or Above Target
3
Item Not On Target
The performance measures that are not on target are the following:
Project Closeout Time: Contractor acceptance of 711-1 and 711-2
Reservoir Interior/Exterior Coating Project was delayed due to
contractor completion of punch list items.
Overtime Expenses: Year-to-date expenses exceeded the budget at $68,523
versus $61,200 due to a number of after-hours water breaks. Although over
budget for the quarter, the District is still below its yearly total
overtime budget of $123,900.
Direct Cost of Treatment per MGD: The Reclamation Plant was not in
service from September 2016 – January 2017 for scheduled repairs and
inspections. Although there was no effluent flow production, there were
still costs for repairs and replacements.
Sewer Overflow Rate (AWWA): Staff responded to a sanitary sewer overflow
on November 13, 2016 near Fair Glen Road in Rancho San Diego. Staff
immediately worked to assess and mitigate the issue by clearing the
blockage. The blockage was a result of root overgrowth inside a sewer
manhole.
Main Flushing and Fire Hydrant Maintenance: Proactive flushing was
suspended due to the drought. The only flushing performed was requested
by Water Systems Operators to maintain water quality. Due to the latest
rainfall, staff will be in engaging on proactive flushing in the
upcoming quarter.
AWWA Benchmarking Perspective
Although AWWA has begun to use “time” as an indicator for calculating
benchmarks and metrics, the District will continue to use “cost” for
its operational benchmarks. Staff will evaluate the “time” perspective
as an option for future reporting.
Committee Reports – Slideshow (Attachment B)
The Strategic Plan results are presented to both the Finance and
Administration Committee and the Engineering and Operations Committee
with a specific focus on the most relevant information for each
Committee.
Strategic Plan is Available on the District’s Website and via VPN
All of the Strategic Plan results and associated details are provided
via the District’s public facing website and through secure remote or
VPN access.
4
FISCAL IMPACT: Joe Beachem, Chief Financial Officer
Informational item only; no fiscal impact.
STRATEGIC GOAL:
Strategic Plan and Performance Measure reporting is a critical element
in providing performance reporting to the Board and staff.
LEGAL IMPACT:
None.
ATTACHMENTS:
Attachment A – Committee Action Report
Attachment B – Strategic Plan FY17 Mid-Year Report PowerPoint
Presentation
5
ATTACHMENT A
SUBJECT/PROJECT: FY17 MID-YEAR REPORT FOR THE DISTRICT’S FY15-18 STRATEGIC
PLAN
COMMITTEE ACTION:
The Finance, Administration, and Communications Committee reviewed this
item at a meeting held on February 15, 2017. The Committee supports
presentation to the full Board for their consideration.
NOTE:
The “Committee Action” is written in anticipation of the Committee moving
the item forward for Board approval. This report will be sent to the Board
as a Committee approved item, or modified to reflect any discussion or
changes as directed from the Committee prior to presentation to the full
Board.
1
STRATEGIC PLAN
FY17 MID-YEAR REPORT
Attachment B
2
Introduction
3
OWD Strategic Plan FY15 –FY18:
The District’s Strategic Plan is developed with the Balanced Scorecard (BSC)strategic planning and
management methodology,which is used and widely adopted by businesses across the globe.The BSC
itself was developed by Kaplan and Norton and was originally published in 1992,in the Harvard
Business Review.The model has evolved over time and is now in its third-generation.In brief,the BSC
emphasizes alignment of business activities to the vision and strategy of the organization with goals and
measures in four basic areas:financial,customer,business processes,and learning and growth.
The District’s strategic plan is designed to track key organizational project objectives,and essential day-
to-day performance measures.During FY17,staff continues to execute the completion of targeted
projects and evaluate the potential to further streamline work-group processes and elevate performance
metrics if warranted.Additional improvements to our Asset Management program will also be
addressed via a recently developed multi-year strategic SCADA roadmap and a planned update to our
decision analysis CIP management framework.
4
Deliver high quality services to meet and increase confidence
of the customer
1.Increase customer confidence in the District
2.Improve and expand communications
3.Provide effective water services
Manage the financial issues that are critical to the District
1.Improve financial information and systems
2.Maintain District financial strength
Maximize efficiency and effectiveness
1.Actively manage water supply as well as support for water and sewer
services
2.Identify and evaluate improvements to enterprise and departmental
business processes
Provide leadership and management expertise
1.Reinforce a results-oriented and accountable culture
2.Focus on achieving a lean flexible workforce
Balanced Scorecard Strategies and Goals
Customer
Financial
Business
Processes
Learning
& Growth
$$
5AWWA Benchmarks
1 Technical Quality Complaint
Potable Water Compliance Rate
Collection System Integrity
Sewer Overflow Rate
2
3
4
6Objectives
93% are Completed or On Schedule
0
5
10
15
20
25
Completed
On Schedule
Behind
On Hold
4
23
2 2
Completed
On Schedule
Behind
On Hold
Objective Report
31 Total
7
COMPLETED
Objectives
1.Address Dependency of Imported Water
2.Sewer System Business Evaluation
3.Evaluate the Viability of Implementing an Indirect Potable Reuse Program
4.Evaluate Efficiencies for Delivering Capital Assets
8
ON HOLD
Objectives
1.Evaluate Requirements for Future Emergency Communication System
2.Implement a Habitat Conservation Plan that will Streamline O&M within
District Easements
9Objectives
1.Optimize SCADA Program
2.Streamline Input of Operations Data
BEHIND SCHEDULE
10Performance Measures
87% On Target
Measure Report
43 Total
0
5
10
15
20
25
30
35
Completed On Target
Not on Target On Hold
Annual
Measure
0
34
5
0
4
Completed
On Target
Not on Target
On Hold
Annual
Measure
11Performance Measures
1.Project Closeout Time
2.Overtime Percentage
3.Direct Cost of Treatment per MGD
4.Sewer Overflow Rate
5.Main Flushing and Fire Hydrant Maintenance
NOT ON TARGET
12
Mid-Year Results
Administrative Services
13Gallons Per Capita Per Day
Target: Below 172 gallons per day
(Target comes from California Urban Water Control Council & the State Water Resources Control Board)
Measurement Method
QTR: Total potable water
purchased/Population (from
SANDAG)/Number of days through the end of
the quarter
YTD: Total annual potable water
purchased/Annual population estimate from
SANDAG/Number of days through the end of
the quarter
135.5
107.2 121.3
172 172 172 172 172
0
20
40
60
80
100
120
140
160
180
200
Q1 Q2 Q3 Q4 YTD
Result Target
14Enterprise Technology Services Availability
Target: No less than 99.5%availability per quarter in a year
99.5 99.5 99.5
99.5 99.5 99.5 99.5 99.5
98
98.2
98.4
98.6
98.8
99
99.2
99.4
99.6
Q1 Q2 Q3 Q4 AVG
Result Target
Measurement Method
Annual Average:99.5% = 3.60 hours
of downtime per month/1.83 days of
downtime in a year
15Employee Turnover Rate
Target: Less than 5%turnover in a year
0 0 0
5 5 5 5 5
0
1
2
3
4
5
6
Q1 Q2 Q3 Q4 YTD
Result Target
QTR:# of voluntary resignations (not
including retirements)/average # of
employees
Measurement Method
YTD:YTD # of voluntary resignations
(not including retirements)/average # of
employees
No turnovers in Q1 & Q2
16Training Hours Per Employee
Target: 12 hours or more general formal training per employee in a year
(excludes safety training)
6.35 6.55 12.85
3 3 3 3
12
0
2
4
6
8
10
12
14
Q1 Q2 Q3 Q4 YTD/AVG
Result Target
Measurement Method
QTR:Total qualified training hours for all
employees/average # of FTEs
YTD:YTD Total qualified training hours for
all employees/Average # of FTEs
17Safety Training Program
Target: 24 hours or more safety training per field employee in a year
6.64 6.75
13.396666
24
0
5
10
15
20
25
30
Q1 Q2 Q3 Q4 YTD/AVG
Result Target Measurement Method
QTR:# of safety training hours for the
quarter/ # of field employees
YTD:YTD Total qualified safety training
hours for field employees/average # of field
employees
18
Engineering
19CIP Project Expenditures vs. Budget
Target: 95% of budget but not to exceed 100%in a year
Being below target gives the measure a “not on target” status
Measurement Method
OTR:Actual quarterly expenditures/Annual
budget
YTD:YTD expenditures/Annual budget
18.9 19.8
38.715
21
29
35
100
0
20
40
60
80
100
120
Q1 Q2 Q3 Q4 YTD
Result Target
20Construction Change Order Incidence (w/o allowances)
Target: No more than 5%per quarter in a year
1.2
2.1 2.1
5 5 5 5 5
0
1
2
3
4
5
6
Q1 Q2 Q3 Q4 YTD
Result Target
*QTR and YTD result are the life to dare change
order rates for all active projects in FY17
Measurement Method
Total cost of Change Orders (not including allowances)/Total original
construction contract amount (not including allowances)
21
Mark-Out Accuracy
Target: No less than 100%mark-out accuracy per quarter in a year
100 100 100
100 100 100 100 100
0
20
40
60
80
100
120
Q1 Q2 Q3 Q4 YTD
Result Target
Measurement Method
# of mark-outs performed without an at-fault
hit, which is damage to a District facility that
results from a missing or erroneous mark-
out/Total # of mark-outs performed
22Project Closeout Time
Target: No more than a 45 day average per quarter in a year
0
48.5 48.5
45 45 45 45 45
0
10
20
30
40
50
60
Q1 Q2 Q3 Q4 YTD
Result Target
Measurement Method
QTR:# of days between NOSC and NOC for
all construction projects within the quarter/# of
construction projects within the quarter
YTD:YTD # of days between NOSC and
NOC for all construction projects within the
quarter/YTD # of construction projects
within the quarter
23Annual Recycled Water Site Inspections
Target: 100%of recycled sites inspected in a year
(There are 147 recycled water use sites scheduled for FY17)
Measurement Method
Cumulative % of recycled sites inspected per
quarter of those required by DEH
31.2
58.5 58.525
50
75
100 100
0
20
40
60
80
100
120
Q1 Q2 Q3 Q4 YTD
Result Target
24Recycled Water Shutdown Testing
Target: No less than 90%of recycled site shut down tests in a year
(There are 45 recycled water use sites due for shutdown in FY17)
Measurement Method
Cumulative % of recycled site shutdown tests
performed per year compared to those
scheduled
24
51 5122.5
45
67.5
90 90
0
10
20
30
40
50
60
70
80
90
100
Q1 Q2 Q3 Q4 YTD
Result Target
25
Finance
26
Measurement Method
QTR:# of all calls answered/ # of all calls
received during a quarter
YTD:YTD # of all calls answered/ YTD #
of all calls received
Answer Rate
Target: No less than 97%average answer rate per quarter in a year
98.09 98.19 98.14
97 97 97 97 97
95
95.5
96
96.5
97
97.5
98
98.5
Q1 Q2 Q3 Q4 YTD
Result Target
27
Measurement Method
QTR:Total operations O&M costs/ # of
accounts
YTD:YTD total operations O&M
costs/ # of accounts
O&M Cost Per Account
Target: Less than $540.00 per account in a single year
(Target is based on Operating Budget)
117 137
254
120
141 140 139
540
100
150
200
250
300
350
400
450
500
550
Q1 Q2 Q3 Q4 YTD
Result Target
28
Measurement Method
QTR:# of correct bills during the reporting
period/ # of total bills during the reporting
period
YTD:YTD # of correct bills during the
reporting period/ YTD # of total bills during the
reporting period
Billing Accuracy
Target: No less than 99.8%billing accuracy per quarter in a year
99.99 99.99 99.99
99.8 99.8 99.8 99.8 99.8
98
98.5
99
99.5
100
100.5
Q1 Q2 Q3 Q4 YTD
Result Target
29Overtime Percentage
Target: Less than 100%of budgeted overtime per quarter in a year
(Target is based on Operating Budget; FY16 Overtime Budget is $94,100)
Measurement Method
QTR: Actual overtime costs (including comp
time)/ Budgeted overtime costs
YTD:YTD actual overtime costs
(including comp time)/ YTD budgeted
overtime costs
97.64
124 112
100 100 100 100 100
0
20
40
60
80
100
120
140
160
Q1 Q2 Q3 Q4 YTD
Result Target
30Sewer Rate Ranking
Target: Bottom 50 percentile for the 28 sewer service providers in San Diego
(Otay ranks 7 out of 28 sewer service providers)
Measurement Method
Otay ranking for the average bill for sewer/ # of
sewer agencies
7 7
14 14
0
5
10
15
20
25
Q1 YTD
Result Target
31Water Rate Ranking
Target: Bottom 50 percentile for the 22 member agencies in San Diego
(Otay ranks 11 out of 22 member agencies)
Measurement Method
Otay ranking for the average water bill among
CWA member agencies
11 11
11 11
0
5
10
15
20
Q1 YTD
Target Result
32Percent of Customers Paying Bills Electronically
Target: In development
(No set targets in FY17; a baseline will be established in FY16 & 17 and appropriate
targets will be recommended for the FY18 Strategic Plan)
Measurement Method
YTD:YTD # of customers paying bills
electronically/ Total # of customers
QTR:# of customers paying bills
electronically/ Total # of customers
75.14 75.64 75.39
0
10
20
30
40
50
60
70
80
90
100
Q1 Q2 Q3 Q4 YTD
Result Target
33Distribution System Loss
Target: Less than 5%of unaccounted water loss per quarter in a year
Measurement Method
100 [volume purchased (from CWA) –(volume sold (to customers) + volume used District
usage)] / volume purchased (from CWA))
4.3 4 4
5 5 5 5 5
0
1
2
3
4
5
6
7
8
9
10
Q1 Q2 Q3 Q4 YTD
Result Target
34
Operations
35Technical Quality Complaint (AWWA)
Target: No more than 9 complaints
per 1000 customer accounts in a year
Measurement Method
QTR:1000 (# of technical quality complaints
per quarter)/# of active customer accounts per
reporting period
YTD:1000 (YTD # of technical quality
complaints per year)/ # of active customer
accounts per reporting period)
1.15 0.81
1.96
8.4
2.25 2.25 2.25 2.25
9
0
1
2
3
4
5
6
7
8
9
10
Q1 Q2 Q3 Q4 YTD
Result AWWA Target
AW
W
A
B
e
n
c
h
m
a
r
k
36Planned Potable Water Maintenance Ratio in $
Target: 66% or greater of all labor dollars spent on preventative maintenance
per quarter in a year
Measurement Method
Total planned maintenance cost/ Total
maintenance cost
72 71 75
66 66 66 66 66
50
55
60
65
70
75
80
85
90
95
100
Q1 Q2 Q3 Q4 YTD
Result Target
37
Measurement Method
Total planned maintenance costs/Total
maintenance costs
Planned Recycled Water Maintenance Ratio in $
Target: 70%or greater of all labor spent on preventative maintenance
per quarter in a year
59
97.1
84.7
70 70 70 70 70
0
20
40
60
80
100
120
Q1 Q2 Q3 Q4 YTD
Result Target
38Planned Wastewater Maintenance Ratio in $
Target: 77% or greater of all labor dollars spent on preventative maintenance
per quarter in a year
Measurement Method
Total planned maintenance cost/Total
maintenance cost
88.95 89.75 89.44
77 77 77 77 77
50
55
60
65
70
75
80
85
90
95
100
Q1 Q2 Q3 Q4 YTD
Result Target
39Direct Cost of Treatment Per MGD
Target: No more than $1050 per MG spent on wastewater treatment per quarter in a single year
(Targets each quarter will vary based on high and low demand times)
Measurement Method
Total O&M costs directly attributable to
sewer treatment/ Total volume in MG
951.88
0
1167.7
900
1200 1200
900
1050
0
200
400
600
800
1000
1200
1400
Q1 Q2 Q3 Q4 YTD
Result Target
*Treatment Plant not
in service in Q2r
40O&M Cost Per MG Processed of Wastewater
Target: No more than $1925 per MG spent on O&M for wastewater treatment in a year
(Targets each quarter will vary based on high and low demand times)
Measurement Method
QTR:Total O&M cost/ MGP
FYTD O&M Cost = (Power Cost) + (Staff Cost) +
(Equipment Cost) / FYTP MGP
YTD:FYTD O&M Cost MGP/ FYTD Total
MGP
1098.14
0
1572.95
1550
2100 2100
1550
1925
0
500
1000
1500
2000
2500
Q1 Q2 Q3 Q4 YTD
Result Target
*Treatment Plant not
in service in Q2r
41Percent of PMs Completed –Fleet Maintenance
Target: No less than 90%of scheduled PM’s completed
per quarter in a year
Measurement Method
# of PM’s completed/ # of PM’s
scheduled to be completed
100 100 100
90 90 90 90 90
0
20
40
60
80
100
Q1 Q2 Q3 Q4 Annual
Result Target
42Percent of PMs Completed –Reclamation Plant
97 98 97
90 90 90 90 90
75
80
85
90
95
100
105
110
Q1 Q2 Q3 Q4 YTD
Result Target
Target: No less than 90%of scheduled PM’s completed
per quarter in a year
Measurement Method
# of PM’s completed/ # of PM’s scheduled
to be completed in a reporting period
43Percent of PMs Completed –Pump/Electric Section
100 100 100
90 90 90 90 90
75
80
85
90
95
100
105
110
Q1 Q2 Q3 Q4 YTD
Result Target
Target: No less than 90%of scheduled PM’s completed
per quarter in a year
Measurement Method
# of PM’s completed/ # of PM’s scheduled to
be completed in a reporting period
44System Valve Exercising Program
Target: Exercise 770 valves per quarter or
3080 valves by the end of fiscal year
Measurement Method
Actual number of valves exercised in
the reporting period
793 787
1580770770770770
3080
0
500
1000
1500
2000
2500
3000
3500
Q1 Q2 Q3 Q4 YTD
Result Target
45Potable Water Distribution System Integrity
Target: No more than 16 leaks and breaks
per 100 miles of distribution piping in a year
Measurement Method
100 (annual total number of leaks + annual
total number of breaks) / total miles of
distribution piping
2.4 2.97
5.38
4 4 4 4
16
0
2
4
6
8
10
12
14
16
18
20
Q1 Q2 Q3 Q4 YTD
Result Target
46Potable Water Compliance Rate (AWWA)
Target: No less than 100%of all health related drinking
water standards each quarter in a year
Measurement Method
100 (# of days the primary health regulations
are met)/ # of days in the reporting period
100 100 100
100
100 100 100 100 100
50
60
70
80
90
100
110
Q1 Q2 Q3 Q4 YTD
Result AWWA Target
47Collection System Integrity (AWWA)
Target: No more than 3.6 system failures
per 100 miles of collection system pipeline in a year
Measurement Method
QTR:100 (total number of collection system
failures during the year) / total miles of
collection system piping
YTD:Cumulative number of failures per
quarter in a FY
0
1 1 1.20.9 0.9 0.9 0.9
3.6
0
1
2
3
4
5
6
7
8
Q1 Q2 Q3 Q4 YTD
Result AWWA Target
48Recycled Water System Integrity
Target: No more than 6.6 leaks or breaks per 100 miles
of recycled distribution system in a year
Measurement Method
(100 x # of leaks or breaks)/ # of miles of
distribution system
0 0 0
1.65 1.65 1.65 1.65
6.6
0
1
2
3
4
5
6
7
Q1 Q2 Q3 Q4 YTD
Result Target
49Sewer Overflow Rate (AWWA)
Target: 0 overflows per quarter in a year
Measurement Method
QTR:100 (total number of sewer overflows
during the reporting period) / total miles of
pipe in the sewage collection system
0 1 0 0 0
1.2
0 0 0 0 00
1
2
3
4
5
6
7
8
Q1 Q2 Q3 Q4 YTD
Result AWWA Target
YTD:Cumulative number of overflows per
quarter in a FY
50Emergency Facility Power Testing
Target: 100%of the District’s facilities tested per year
(The District currently has 29 powered ready facilities)
Measurement Method
Number of facilities tested / total facilities
34
55 55
31
48
75
100 100
0
20
40
60
80
100
Q1 Q2 Q3 Q4 YTD
Result Target
51Tank Inspection and Cleaning
Annual Target: Clean and inspect 8 tanks or more per year
Measurement Method
Number of tanks cleaned and inspected
4 3
7
8 8 8 8 8
0
2
4
6
8
10
12
14
Q1 Q2 Q3 Q4 YTD
Result Target
52Main Flushing and Fire Hydrant Maintenance
Target: 215 or more mains flushed and fire hydrants maintained in a single year
(The target of 215 is comprised of 165 hydrants and 50 mains)
Measurement Method
Number of mains flushed and hydrants
maintained
11 34 45
54 54 54 54
215
0
50
100
150
200
250
Q1 Q2 Q3 Q4 YTD
Result Target
53Critical Valve Exercising
Target: Exercise 631 identified critical valves in a year
Measurement Method
Number of critical valves exercised in a
reporting period
585
46
631
631 631 631 631 631
0
100
200
300
400
500
600
700
800
900
1000
Q1 Q2 Q3 Q4 YTD
Result Target
54
Next Steps
55
1 Continue to Monitor Deliverables from Project Plans
Utilize Updated Systems to Collect Performance Data
Begin to Analyze Performance-Based Data
Set New Targets Based on Data Collected
2
3
4