HomeMy WebLinkAboutKaiser Telephone AppointmentsTelephone
appointments
now available
Now, you can get care from a doctor — wherever you are
Do you have a minor health condition? If it doesn’t require an in-person
medical exam, you may be able to address it with a doctor by phone.
You’ll get great care, and you’ll save time.
Some examples of conditions:*
•Allergies
•Colds and coughs
•Some follow-up visits
• Upper respiratory
infections
When you call us, we will:
• Make sure you’re 18 and over
• Confirm you’ve had at least
1 face-to-face visit with us
• Schedule a 1-hour window
for the doctor to call you
* Telephone appointments are not appropriate for emergency conditions, such as severe shortness of breath, severe Please recycle. 60349026 July 2015 abdominal pain, severe bleeding, or urgent conditions — like sprains, falls, or cuts needing stitches.
If you reasonably believe you have an emergency medical condition, which is a medical or psychiatric condition that
requires immediate medical attention to prevent serious jeopardy to your health, call 911 or go to the nearest emergency
department. For the complete definition of an emergency medical condition, please refer to your Evidence of Coverage.
O-0018-00020980 To make an appointment: Call 1-800-290-5000 or 711(TTY),
Monday through Friday, from 7 a.m. to 7 p.m.