HomeMy WebLinkAboutContact Information for Retirees 2026 .pdf
PLAN INSURANCE
CARRIER
MEMBER SERVICES
PHONE #
WEBSITE OR EMAIL
ADDRESS
BLUE SHIELD:
• Medical HMO 15
• Medical EPO
• Medical GOLD PPO
SDRMA PRISM
Blue Shield
Group # for all plans
W0052149
Customer Service for
HMO Only:
1-855-256-9404
Accolade Customer
Service for Gold
PPO/EPO only:
1-866-518-1774
www.blueshieldca.com/prism
Prescription Drugs
Medicare Prescription
Drugs
Navitus Prescription ID:
NVPSM
Navitus Prescription Medicare
ID: MRXPSM
1-855-847-1035
1-855-213-1106
https://benefitplans.navitus.co
m/nvpsm
www.Medicarerx.navitus.com
KAISER:
• Kaiser HMO 15
• Kaiser Permanente
Senior Advantage
(KPSA)
SDRMA PRISM 1-800-464-4000
www.kp.org
Dental PPO
Delta Dental
Group #22719 1-888-335-8227 www.deltadentalins.com
Third Party Billing
Administrator
Ameriflex
1-888- 868-3539
Customer Service
Mon – Fri: 7 am to 8 pm
(Central Time)
Saturday: 9 am to 1 pm
(Central Time)
Email to:
service@myameriflex.com
Website:
www.myameriflex.com
Human Resources at
Otay Water District
Lindsay Degen,
HR Assistant II
Patty Caro,
Senior Human Resources
Analyst
1-619-270-2795
1-619-670-2220
ldegen@otaywater.gov
pcaro@otaywater.gov
Contact Information
Retirees