HomeMy WebLinkAboutPolicy 37 - Bilingual ProgramOTAY WATER DISTRICT
BOARD OF DIRECTORS POLICY
Subject Policy
Number
Date
Adopted
Date
Revised
BILINGUAL PROGRAM 37 02/21/01
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PURPOSE
To establish a policy to provide accurate and efficient implementation
of the District's Bilingual Program.
BACKGROUND
The District receives telephone calls and inquiries from non-English
speaking customers. In an effort to respond to the needs of our
customers, policies and procedures shall be implemented to designate
District positions as bilingual for those positions requiring an
employee to provide bilingual skills while performing their duties.
POLICY
To maximize the effective delivery of service to all communities
within the Otay Water District, it is the District's policy to
recruit, examine and appoint qualified individuals who are proficient
in a second language. To provide and implement policies and
procedures to designate bilingual positions and to certify an
employee's proficiency in a second language.